{"@context":"https://certreports.com/llms.txt","vendor":{"slug":"appcues","name":"Appcues","domain":"appcues.com","category":null,"one_liner":"Appcues is an AI-powered customer engagement platform that triggers in-app, email, and push experiences right when users are paying","trust_center_url":"https://trust.appcues.com/","security_page_url":null,"url":"https://certreports.com/vendors/appcues/security","last_verified_at":"2026-09-18T00:00:00.000Z","claimed":false,"verified_profile":false},"attestations":[{"framework":"hipaa","framework_name":"HIPAA","state":"vendor_stated","state_label":"Vendor-stated","sentence":"Vendor states that it will sign a business associate agreement on its trust centre (Vanta) as of 18 Sep 2026.","kind":null,"status_text":"Vendor displays a HIPAA badge on its trust centre (claim; BAA availability not yet 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EU","vendor_url":null},{"name":"ClickHouse","domain":null,"purpose":"Provides managed database services.","location":"USA & EU","vendor_url":null},{"name":"Confluent","domain":null,"purpose":"Infrastructure provider, managing Apache Kafka as a service.","location":"USA & EU","vendor_url":null},{"name":"Langfuse","domain":"langfuse.com","purpose":"Provides monitoring and quality testing tools for optional Appcues AI features","location":"USA & EU","vendor_url":"https://certreports.com/vendors/langfuse/security"},{"name":"Mailgun","domain":null,"purpose":"Used for delivering emails as part of the Appcues out-of-product messaging product.","location":"USA & EU","vendor_url":null},{"name":"OpenAI","domain":"openai.com","purpose":"Provides AI model services for optional Appcues AI features.","location":"USA & EU","vendor_url":"https://certreports.com/vendors/openai/security"},{"name":"Snowflake","domain":null,"purpose":"Analytics database for calculating aggregate statistics for 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A missing framework means no public evidence was found at the last check, not that the vendor is non-compliant. SOC 2 is a report, not a certification; HIPAA has no certification.","generated_at":"2026-09-20T06:07:55.896Z"}