{"@context":"https://certreports.com/llms.txt","vendor":{"slug":"csg-media","name":"CSG Media","domain":"csgi.com","category":"Customer support","one_liner":"Connect, bill, and engage customers with CSG's award-winning SaaS solutions for customer experience, billing, and","trust_center_url":null,"security_page_url":null,"url":"https://certreports.com/vendors/csg-media/security","last_verified_at":"2026-09-17T00:00:00.000Z","claimed":false,"verified_profile":false},"attestations":[{"framework":"pci-dss","framework_name":"PCI DSS","state":"verified_registry","state_label":"Verified","sentence":"Listed in the Visa Global Registry of Service Providers as of 17 Sep 2026.","kind":"attestation","status_text":"Listed on the Visa Global Registry as PCI DSS validated through 2027-04-30","issued_at":"2018-02-13","expires_at":"2027-04-30","period_start":null,"period_end":null,"auditor":"LevelBlue, LLC","impact_level":null,"as_of":"2026-09-17","under_review":false,"source":"visa_grsp","url":"https://certreports.com/vendors/csg-media/pci-dss","evidence":[{"source_type":"registry","source_name":"Visa Global Registry of Service Providers","url":"https://www.visa.com/splisting/","fetched_at":"2026-09-17 15:57:31.278931+00","content_hash":"8951b772e8054df302d247b812cab1c2073ca4d2de316bb15714a9ced86b953b","wayback_url":null,"quote":"CSG Systems, Inc.: PCI DSS, assessor LevelBlue, LLC, valid through 2027-04-30","confidence":1}]},{"framework":"dpf","framework_name":"EU-US Data Privacy Framework","state":"verified_registry","state_label":"Verified","sentence":"Listed in the Data Privacy Framework list as of 17 Sep 2026.","kind":"listing","status_text":"Active: EU-US Certification, SW-US Certification, UK Extension Certification","issued_at":"2017-03-07","expires_at":"2027-01-31","period_start":null,"period_end":null,"auditor":null,"impact_level":null,"as_of":"2026-09-17","under_review":false,"source":"dpf","url":"https://certreports.com/vendors/csg-media/security","evidence":[{"source_type":"registry","source_name":"Data Privacy Framework list","url":"https://www.dataprivacyframework.gov/participant/8062","fetched_at":"2026-09-17 15:50:24.25024+00","content_hash":"c860c18e3691e0e8e6948f6d91423f15f3e5273eca4a0aab15ad3075597b4aab","wayback_url":null,"quote":"CSG Systems International, Inc.: Active: EU-US Certification, SW-US Certification, UK Extension Certification","confidence":1}]}],"brief":{"summary":"As of 17 Sep 2026, CSG Media (csgi.com) is listed in the Visa Global Registry as PCI DSS validated, with the registry entry showing validity through 31 Mar 2027 and an audit conducted by LevelBlue, LLC. As of 17 Sep 2026, CSG Media is listed in the EU-US Data Privacy Framework registry as active, covering EU-US Certification, SW-US Certification, and UK Extension Certification, with an expiry of 31 Jan 2027. No public evidence found for SOC 2 as of 17 Sep 2026. No public evidence found for HIPAA as of 17 Sep 2026, so no BAA offering can be confirmed. No public evidence found for ISO 27001 as of 17 Sep 2026.","bullets":["PCI DSS: Listed in Visa Global Registry, validated through 31 Mar 2027 (auditor: LevelBlue, LLC), as of 17 Sep 2026.","EU-US Data Privacy Framework: Listed in DPF registry as active (EU-US, SW-US, UK Extension), expiring 31 Jan 2027, as of 17 Sep 2026.","SOC 2, HIPAA, ISO 27001: No public evidence found as of 17 Sep 2026."],"model":"claude-sonnet-5","generated_at":"2026-09-17 18:55:55.206039+00"},"legal_docs":[],"subprocessors":[],"disclaimer":"CertReports indexes public evidence. A missing framework means no public evidence was found at the last check, not that the vendor is non-compliant. SOC 2 is a report, not a certification; HIPAA has no certification.","generated_at":"2026-09-19T12:20:33.685Z"}