{"@context":"https://certreports.com/llms.txt","vendor":{"slug":"helpshift-inc","name":"Helpshift","domain":"helpshift.com","category":"Customer support","one_liner":"Helpshift is an AI-native player engagement platform that combines technology, AI, and human experts to power gaming support, trust &","trust_center_url":null,"security_page_url":null,"url":"https://certreports.com/vendors/helpshift-inc/security","last_verified_at":"2026-09-17T00:00:00.000Z","claimed":false,"verified_profile":false},"attestations":[{"framework":"dpf","framework_name":"EU-US Data Privacy Framework","state":"expired","state_label":"Expired","sentence":"Certificate expiry unknown date passed; no renewal found as of 17 Sep 2026.","kind":"listing","status_text":"Inactive","issued_at":"2018-04-19","expires_at":null,"period_start":null,"period_end":null,"auditor":null,"impact_level":null,"as_of":"2026-09-17","under_review":false,"source":"dpf","url":"https://certreports.com/vendors/helpshift-inc/security","evidence":[{"source_type":"registry","source_name":"Data Privacy Framework list","url":"https://www.dataprivacyframework.gov/participant/543","fetched_at":"2026-09-17 15:46:32.813981+00","content_hash":"1525c7190b9b8be460fd198ce995489096b020b48e2ac294fdfcb7e6b9e5bad8","wayback_url":null,"quote":"Helpshift, Inc: Inactive","confidence":1}]}],"brief":null,"legal_docs":[],"subprocessors":[],"disclaimer":"CertReports indexes public evidence. A missing framework means no public evidence was found at the last check, not that the vendor is non-compliant. SOC 2 is a report, not a certification; HIPAA has no certification.","generated_at":"2026-09-20T04:57:22.809Z"}