{"@context":"https://certreports.com/llms.txt","vendor":{"slug":"hotjar","name":"Hotjar","domain":"hotjar.com","category":"Analytics","one_liner":"Contentsquare, the global leader in digital experience analytics, has joined forces with Hotjar, the leading product experience insights","trust_center_url":"https://trust.contentsquare.com/","security_page_url":null,"url":"https://certreports.com/vendors/hotjar/security","last_verified_at":"2026-09-19T00:00:00.000Z","claimed":false,"verified_profile":false},"attestations":[{"framework":"soc-2","framework_name":"SOC 2","state":"vendor_stated","state_label":"Vendor-stated","sentence":"Vendor states a SOC 2 Type II report on its trust centre (Drata) as of 19 Sep 2026.","kind":"type2","status_text":"Vendor states SOC 2 Type II on its trust centre","issued_at":null,"expires_at":null,"period_start":null,"period_end":null,"auditor":null,"impact_level":null,"as_of":"2026-09-19","under_review":false,"source":"drata","url":"https://certreports.com/vendors/hotjar/soc-2","evidence":[{"source_type":"trust_center","source_name":"Hotjar trust centre (Drata)","url":"https://trust.contentsquare.com/","fetched_at":"2026-09-19 07:33:11.244131+00","content_hash":"d400024c25b774c37985550c272ee0de387695cf71af351b84e456d471db9ec8","wayback_url":null,"quote":"SOC 2 Type II","confidence":1}]},{"framework":"iso-27001","framework_name":"ISO/IEC 27001","state":"vendor_stated","state_label":"Vendor-stated","sentence":"Vendor states an ISO/IEC 27001 certificate on its trust centre (Drata) as of 19 Sep 2026.","kind":null,"status_text":"Vendor states ISO 27001 on its trust centre","issued_at":null,"expires_at":null,"period_start":null,"period_end":null,"auditor":null,"impact_level":null,"as_of":"2026-09-19","under_review":false,"source":"drata","url":"https://certreports.com/vendors/hotjar/iso-27001","evidence":[{"source_type":"trust_center","source_name":"Hotjar trust centre (Drata)","url":"https://trust.contentsquare.com/","fetched_at":"2026-09-19 07:33:11.244131+00","content_hash":"d400024c25b774c37985550c272ee0de387695cf71af351b84e456d471db9ec8","wayback_url":null,"quote":"ISO 27001","confidence":1}]},{"framework":"iso-27701","framework_name":"ISO/IEC 27701","state":"vendor_stated","state_label":"Vendor-stated","sentence":"Vendor states an ISO/IEC 27701 certificate on its trust centre (Drata) as of 19 Sep 2026.","kind":null,"status_text":"Vendor states ISO 27701 on its trust centre","issued_at":null,"expires_at":null,"period_start":null,"period_end":null,"auditor":null,"impact_level":null,"as_of":"2026-09-19","under_review":false,"source":"drata","url":"https://certreports.com/vendors/hotjar/iso-27701","evidence":[{"source_type":"trust_center","source_name":"Hotjar trust centre (Drata)","url":"https://trust.contentsquare.com/","fetched_at":"2026-09-19 07:33:11.244131+00","content_hash":"d400024c25b774c37985550c272ee0de387695cf71af351b84e456d471db9ec8","wayback_url":null,"quote":"ISO 27701","confidence":1}]},{"framework":"iso-27017","framework_name":"ISO/IEC 27017","state":"vendor_stated","state_label":"Vendor-stated","sentence":"Vendor states an ISO/IEC 27017 certificate on its trust centre (Drata) as of 19 Sep 2026.","kind":null,"status_text":"Vendor states ISO 27017 on its trust centre","issued_at":null,"expires_at":null,"period_start":null,"period_end":null,"auditor":null,"impact_level":null,"as_of":"2026-09-19","under_review":false,"source":"drata","url":"https://certreports.com/vendors/hotjar/security","evidence":[{"source_type":"trust_center","source_name":"Hotjar trust centre (Drata)","url":"https://trust.contentsquare.com/","fetched_at":"2026-09-19 07:33:11.244131+00","content_hash":"d400024c25b774c37985550c272ee0de387695cf71af351b84e456d471db9ec8","wayback_url":null,"quote":"ISO 27017","confidence":1}]},{"framework":"iso-27018","framework_name":"ISO/IEC 27018","state":"vendor_stated","state_label":"Vendor-stated","sentence":"Vendor states an ISO/IEC 27018 certificate on its trust centre (Drata) as of 19 Sep 2026.","kind":null,"status_text":"Vendor states ISO 27018 on its trust centre","issued_at":null,"expires_at":null,"period_start":null,"period_end":null,"auditor":null,"impact_level":null,"as_of":"2026-09-19","under_review":false,"source":"drata","url":"https://certreports.com/vendors/hotjar/security","evidence":[{"source_type":"trust_center","source_name":"Hotjar trust centre (Drata)","url":"https://trust.contentsquare.com/","fetched_at":"2026-09-19 07:33:11.244131+00","content_hash":"d400024c25b774c37985550c272ee0de387695cf71af351b84e456d471db9ec8","wayback_url":null,"quote":"ISO 27018","confidence":1}]}],"brief":{"summary":"Hotjar states on its trust centre that it has a SOC 2 Type II report, based on evidence captured via Drata as of 19 Sep 2026. Hotjar also states on its trust centre that it holds ISO/IEC 27001, as of 19 Sep 2026. Hotjar further states on its trust centre that it holds ISO/IEC 27701, as of 19 Sep 2026. Hotjar additionally states on its trust centre that it holds ISO/IEC 27017, as of 19 Sep 2026. Hotjar also states on its trust centre that it holds ISO/IEC 27018, as of 19 Sep 2026, and all five of these SOC 2 and ISO disclosures are vendor-stated claims rather than registry listings as of 19 Sep 2026.","bullets":["SOC 2 Type II: vendor-stated on trust centre, as of 19 Sep 2026","ISO/IEC 27001, 27701, 27017 and 27018: vendor-stated on trust centre, as of 19 Sep 2026","No registry-listed evidence found for Hotjar as of 19 Sep 2026 - all disclosures are vendor statements"],"model":"claude-sonnet-5 (subscription)","generated_at":"2026-09-19 10:40:41.142127+00"},"legal_docs":[],"subprocessors":[],"disclaimer":"CertReports indexes public evidence. A missing framework means no public evidence was found at the last check, not that the vendor is non-compliant. SOC 2 is a report, not a certification; HIPAA has no certification.","generated_at":"2026-09-19T11:51:04.312Z"}