{"@context":"https://certreports.com/llms.txt","vendor":{"slug":"mindtouch","name":"MindTouch","domain":"nice.com","category":"Customer support","one_liner":null,"trust_center_url":null,"security_page_url":null,"url":"https://certreports.com/vendors/mindtouch/security","last_verified_at":"2026-09-17T00:00:00.000Z","claimed":false,"verified_profile":false},"attestations":[{"framework":"fedramp","framework_name":"FedRAMP","state":"verified_registry","state_label":"Verified","sentence":"Listed in the FedRAMP Marketplace as of 17 Sep 2026.","kind":"authorization","status_text":"FedRAMP Authorized","issued_at":"2018-04-09","expires_at":null,"period_start":null,"period_end":null,"auditor":"A-LIGN Compliance and Security, Inc. dba A-LIGN","impact_level":"Moderate","as_of":"2026-09-17","under_review":false,"source":"fedramp","url":"https://certreports.com/vendors/mindtouch/fedramp","evidence":[{"source_type":"registry","source_name":"FedRAMP Marketplace","url":"https://www.fedramp.gov/marketplace/products/FR1704655535","fetched_at":"2026-09-17 15:44:39.301965+00","content_hash":"395e7ad35dd25d1c547414140161c47ec22827b7ffae3bdbbd5256c38a3b940f","wayback_url":null,"quote":"NICE CXone - NiCE CXone: FedRAMP Authorized","confidence":1}]},{"framework":"dpf","framework_name":"EU-US Data Privacy Framework","state":"verified_registry","state_label":"Verified","sentence":"Listed in the Data Privacy Framework list as of 17 Sep 2026.","kind":"listing","status_text":"Active: EU-US Certification, UK Extension Certification, SW-US Certification","issued_at":"2017-01-18","expires_at":"2027-06-09","period_start":null,"period_end":null,"auditor":null,"impact_level":null,"as_of":"2026-09-17","under_review":false,"source":"dpf","url":"https://certreports.com/vendors/mindtouch/security","evidence":[{"source_type":"registry","source_name":"Data Privacy Framework list","url":"https://www.dataprivacyframework.gov/participant/1248","fetched_at":"2026-09-17 15:46:56.75988+00","content_hash":"00569a2cb570e4c37ae08a505bc431a65a3aee15f57fb9ea033b5e92cac22ef4","wayback_url":null,"quote":"NiCE: Active: EU-US Certification, UK Extension Certification, SW-US Certification","confidence":1}]}],"brief":null,"legal_docs":[],"subprocessors":[],"disclaimer":"CertReports indexes public evidence. A missing framework means no public evidence was found at the last check, not that the vendor is non-compliant. SOC 2 is a report, not a certification; HIPAA has no certification.","generated_at":"2026-09-18T17:29:35.056Z"}