{"@context":"https://certreports.com/llms.txt","vendor":{"slug":"solidroad","name":"Solidroad","domain":"solidroad.com","category":"Customer support","one_liner":"AI agents for CX teams, starting with training and QA.","trust_center_url":"https://security.solidroad.com/","security_page_url":null,"url":"https://certreports.com/vendors/solidroad/security","last_verified_at":"2026-09-18T00:00:00.000Z","claimed":false,"verified_profile":false},"attestations":[{"framework":"soc-2","framework_name":"SOC 2","state":"vendor_stated","state_label":"Vendor-stated","sentence":"Vendor states a SOC 2 Type II report on its trust centre (Vanta) as of 18 Sep 2026.","kind":null,"status_text":"Vendor states SOC 2 on its trust centre","issued_at":null,"expires_at":null,"period_start":null,"period_end":null,"auditor":null,"impact_level":null,"as_of":"2026-09-18","under_review":false,"source":"vanta","url":"https://certreports.com/vendors/solidroad/soc-2","evidence":[{"source_type":"trust_center","source_name":"Solidroad trust centre (Vanta)","url":"https://security.solidroad.com/","fetched_at":"2026-09-18 23:10:22.451301+00","content_hash":"7172a4294aa26e86fb76cf4bf2fb5a0d85eba75a990302a2f1d11dab1efe44f9","wayback_url":null,"quote":"SOC 2","confidence":1}]},{"framework":"iso-27001","framework_name":"ISO/IEC 27001","state":"vendor_stated","state_label":"Vendor-stated","sentence":"Vendor states an ISO/IEC 27001 certificate on its trust centre (Vanta) as of 18 Sep 2026.","kind":null,"status_text":"Vendor states ISO 27001:2022 on its trust centre","issued_at":null,"expires_at":null,"period_start":null,"period_end":null,"auditor":null,"impact_level":null,"as_of":"2026-09-18","under_review":false,"source":"vanta","url":"https://certreports.com/vendors/solidroad/iso-27001","evidence":[{"source_type":"trust_center","source_name":"Solidroad trust centre (Vanta)","url":"https://security.solidroad.com/","fetched_at":"2026-09-18 23:10:22.451301+00","content_hash":"7172a4294aa26e86fb76cf4bf2fb5a0d85eba75a990302a2f1d11dab1efe44f9","wayback_url":null,"quote":"ISO 27001:2022","confidence":1}]},{"framework":"dpf","framework_name":"EU-US Data Privacy Framework","state":"expired","state_label":"Expired","sentence":"Certificate expiry unknown date passed; no renewal found as of 17 Sep 2026.","kind":"listing","status_text":"Inactive","issued_at":null,"expires_at":null,"period_start":null,"period_end":null,"auditor":null,"impact_level":null,"as_of":"2026-09-17","under_review":false,"source":"dpf","url":"https://certreports.com/vendors/solidroad/security","evidence":[{"source_type":"registry","source_name":"Data Privacy Framework list","url":"https://www.dataprivacyframework.gov/participant/9995","fetched_at":"2026-09-17 15:51:24.931002+00","content_hash":"2b3bf859edb7e0835efca6104628fd18f4f2372912f8ed85132a9ded6f54c402","wayback_url":null,"quote":"Solidroad: Inactive","confidence":1}]}],"brief":null,"legal_docs":[{"kind":"privacy","url":"https://www.solidroad.com/privacy-policy","availability":"public","detail":null,"as_of":"2026-09-18"},{"kind":"subprocessors","url":"https://security.solidroad.com/","availability":"public","detail":"14 subprocessors listed on the trust centre","as_of":"2026-09-18"}],"subprocessors":[{"name":"Clerk","domain":"clerk.com","purpose":"Authentication","location":null,"vendor_url":"https://certreports.com/vendors/clerk/security"},{"name":"Cohere","domain":"cohere.com","purpose":"Re-ranker","location":"United States","vendor_url":null},{"name":"Doppler","domain":"doppler.com","purpose":"Engineering","location":"United States","vendor_url":"https://certreports.com/vendors/doppler-doppler/security"},{"name":"GitHub","domain":"github.com","purpose":"Version control","location":"United States","vendor_url":null},{"name":"Honeycomb","domain":"honeycomb.io","purpose":"Cloud monitoring","location":"United States","vendor_url":"https://certreports.com/vendors/hound-technology-inc-dba-honeycomb/security"},{"name":"Inngest","domain":"inngest.com","purpose":"Background job processing","location":null,"vendor_url":null},{"name":"OpenAI","domain":"openai.com","purpose":"Large Language Models","location":null,"vendor_url":"https://certreports.com/vendors/openai/security"},{"name":"PostHog","domain":"posthog.com","purpose":"Analytics","location":null,"vendor_url":"https://certreports.com/vendors/posthog/security"},{"name":"Sentry","domain":"sentry.io","purpose":"Cloud monitoring","location":null,"vendor_url":null},{"name":"Stripe","domain":"stripe.com","purpose":"Finance and payments","location":null,"vendor_url":"https://certreports.com/vendors/stripe/security"},{"name":"Supabase","domain":"supabase.com","purpose":"Data storage","location":null,"vendor_url":"https://certreports.com/vendors/supabase/security"},{"name":"TurboPuffer","domain":"turbopuffer.com","purpose":"Vector storage","location":"United States","vendor_url":null},{"name":"Vapi","domain":"vapi.ai","purpose":"Audio transcription","location":null,"vendor_url":"https://certreports.com/vendors/vapi/security"},{"name":"Vercel","domain":"vercel.com","purpose":"Infrastructure","location":null,"vendor_url":"https://certreports.com/vendors/vercel/security"}],"disclaimer":"CertReports indexes public evidence. A missing framework means no public evidence was found at the last check, not that the vendor is non-compliant. SOC 2 is a report, not a certification; HIPAA has no certification.","generated_at":"2026-09-19T00:28:38.568Z"}