{"@context":"https://certreports.com/llms.txt","vendor":{"slug":"talkdesk","name":"Talkdesk","domain":"talkdesk.com","category":"Customer support","one_liner":"Talkdesk is an easy-to-use, cloud-based call center software solution that helps growing businesses, improve customer interactions, while","trust_center_url":null,"security_page_url":null,"url":"https://certreports.com/vendors/talkdesk/security","last_verified_at":"2026-09-18T00:00:00.000Z","claimed":false,"verified_profile":false},"attestations":[{"framework":"fedramp","framework_name":"FedRAMP","state":"verified_registry","state_label":"Verified","sentence":"Listed in the FedRAMP Marketplace as of 18 Sep 2026.","kind":"authorization","status_text":"FedRAMP Authorized","issued_at":"2025-06-03","expires_at":null,"period_start":null,"period_end":null,"auditor":"Schellman Compliance, LLC","impact_level":"Moderate","as_of":"2026-09-18","under_review":false,"source":"fedramp","url":"https://certreports.com/vendors/talkdesk/fedramp","evidence":[{"source_type":"registry","source_name":"FedRAMP Marketplace","url":"https://www.fedramp.gov/marketplace/products/FR2213647361","fetched_at":"2026-09-18 22:35:17.44827+00","content_hash":"db2d03fa40cba0e5287b9cc7361e71b7c30c7ca9d51efb7b540477105fb30c7b","wayback_url":null,"quote":"Talkdesk - Talkdesk CX Cloud™ Government Edition: FedRAMP Authorized","confidence":1},{"source_type":"registry","source_name":"FedRAMP Marketplace","url":"https://www.fedramp.gov/marketplace/products/FR2213647361","fetched_at":"2026-09-17 15:44:39.301965+00","content_hash":"395e7ad35dd25d1c547414140161c47ec22827b7ffae3bdbbd5256c38a3b940f","wayback_url":null,"quote":"Talkdesk - Talkdesk CX Cloud™ Government Edition: FedRAMP Authorized","confidence":1}]},{"framework":"csa-star","framework_name":"CSA STAR","state":"verified_registry","state_label":"Verified","sentence":"Listed in the CSA STAR registry as of 17 Sep 2026.","kind":"self_assessment","status_text":"STAR Level 1 self-assessment (CAIQ)","issued_at":"2018-09-24","expires_at":null,"period_start":null,"period_end":null,"auditor":null,"impact_level":null,"as_of":"2026-09-17","under_review":false,"source":"csa_star","url":"https://certreports.com/vendors/talkdesk/csa-star","evidence":[{"source_type":"registry","source_name":"CSA STAR registry","url":"https://cloudsecurityalliance.org/star/registry/talkdesk-inc","fetched_at":"2026-09-17 15:44:42.254747+00","content_hash":"e7f124247f5399c92ba048620a83c0b6cca1f9a2f97419f32566e462a3b1bda7","wayback_url":null,"quote":"talkdesk inc: STAR Level 1 self-assessment (CAIQ)","confidence":1}]},{"framework":"dpf","framework_name":"EU-US Data Privacy Framework","state":"verified_registry","state_label":"Verified","sentence":"Listed in the Data Privacy Framework list as of 17 Sep 2026.","kind":"listing","status_text":"Active: UK Extension Certification, SW-US Certification, EU-US Certification","issued_at":"2016-09-17","expires_at":"2027-01-07","period_start":null,"period_end":null,"auditor":null,"impact_level":null,"as_of":"2026-09-17","under_review":false,"source":"dpf","url":"https://certreports.com/vendors/talkdesk/security","evidence":[{"source_type":"registry","source_name":"Data Privacy Framework list","url":"https://www.dataprivacyframework.gov/participant/5703","fetched_at":"2026-09-17 15:49:07.566784+00","content_hash":"56a23025943f5f893093cb8fd01eee7cb4bbbda880fd7e4f7f8b9093a621fbda","wayback_url":null,"quote":"Talkdesk: Active: UK Extension Certification, SW-US Certification, EU-US Certification","confidence":1}]}],"brief":{"summary":"As of 17 Sep 2026, Talkdesk is listed in the FedRAMP registry as FedRAMP Authorized, with an authorization issued 03 Jun 2025 and audited by Schellman Compliance, LLC. As of 17 Sep 2026, Talkdesk is listed in the CSA STAR registry with a STAR Level 1 self-assessment (CAIQ) issued 24 Sep 2018. As of 17 Sep 2026, Talkdesk is listed in the EU-US Data Privacy Framework registry as active across the EU-US, Swiss-US, and UK Extension Certifications, originally issued 17 Sep 2016 and set to expire 07 Jan 2027. As of 17 Sep 2026, no public evidence found for SOC 2 or HIPAA. As of 17 Sep 2026, no subprocessor list was found in the evidence provided.","bullets":["FedRAMP: listed in FedRAMP registry as FedRAMP Authorized, issued 03 Jun 2025, audited by Schellman Compliance, LLC (as of 17 Sep 2026).","CSA STAR: listed in CSA STAR registry, Level 1 self-assessment (CAIQ) issued 24 Sep 2018 (as of 17 Sep 2026).","EU-US Data Privacy Framework: listed as active (EU-US, SW-US, UK Extension), issued 17 Sep 2016, expires 07 Jan 2027 (as of 17 Sep 2026)."],"model":"claude-sonnet-5","generated_at":"2026-09-17 18:40:03.991896+00"},"legal_docs":[],"subprocessors":[],"disclaimer":"CertReports indexes public evidence. A missing framework means no public evidence was found at the last check, not that the vendor is non-compliant. SOC 2 is a report, not a certification; HIPAA has no certification.","generated_at":"2026-09-19T08:10:14.367Z"}