{"@context":"https://certreports.com/llms.txt","vendor":{"slug":"verint","name":"Verint","domain":"verint.com","category":"Customer support","one_liner":"Close the AI outcomes gap with the Verint Open","trust_center_url":"https://trust.verint.com/","security_page_url":null,"url":"https://certreports.com/vendors/verint/security","last_verified_at":"2026-09-18T00:00:00.000Z","claimed":false,"verified_profile":false},"attestations":[{"framework":"hipaa","framework_name":"HIPAA","state":"vendor_stated","state_label":"Vendor-stated","sentence":"Vendor states that it will sign a business associate agreement on its trust centre (Vanta) as of 18 Sep 2026.","kind":null,"status_text":"Vendor displays a HIPAA badge on its trust centre (claim; BAA availability not yet captured)","issued_at":null,"expires_at":null,"period_start":null,"period_end":null,"auditor":null,"impact_level":null,"as_of":"2026-09-18","under_review":false,"source":"vanta","url":"https://certreports.com/vendors/verint/hipaa","evidence":[{"source_type":"trust_center","source_name":"Verint trust centre (Vanta)","url":"https://trust.verint.com/","fetched_at":"2026-09-18 23:02:55.837152+00","content_hash":"ccd4c6985192d1219acbaaad74f2791f1b1374264f1a27fe1afb1445dda71880","wayback_url":null,"quote":"HIPAA","confidence":1}]},{"framework":"soc-2","framework_name":"SOC 2","state":"vendor_stated","state_label":"Vendor-stated","sentence":"Vendor states a SOC 2 Type II report on its trust centre (Vanta) as of 18 Sep 2026.","kind":null,"status_text":"Vendor states SOC 2 on its trust centre","issued_at":null,"expires_at":null,"period_start":null,"period_end":null,"auditor":null,"impact_level":null,"as_of":"2026-09-18","under_review":false,"source":"vanta","url":"https://certreports.com/vendors/verint/soc-2","evidence":[{"source_type":"trust_center","source_name":"Verint trust centre (Vanta)","url":"https://trust.verint.com/","fetched_at":"2026-09-18 23:02:55.837152+00","content_hash":"ccd4c6985192d1219acbaaad74f2791f1b1374264f1a27fe1afb1445dda71880","wayback_url":null,"quote":"SOC 2","confidence":1}]},{"framework":"gdpr","framework_name":"GDPR","state":"vendor_stated","state_label":"Vendor-stated","sentence":"Vendor states a data processing agreement on its trust centre (Vanta) as of 18 Sep 2026.","kind":null,"status_text":"Vendor states GDPR on its trust centre","issued_at":null,"expires_at":null,"period_start":null,"period_end":null,"auditor":null,"impact_level":null,"as_of":"2026-09-18","under_review":false,"source":"vanta","url":"https://certreports.com/vendors/verint/gdpr","evidence":[{"source_type":"trust_center","source_name":"Verint trust centre (Vanta)","url":"https://trust.verint.com/","fetched_at":"2026-09-18 23:02:55.837152+00","content_hash":"ccd4c6985192d1219acbaaad74f2791f1b1374264f1a27fe1afb1445dda71880","wayback_url":null,"quote":"GDPR","confidence":1}]},{"framework":"fedramp","framework_name":"FedRAMP","state":"verified_registry","state_label":"Verified","sentence":"Listed in the FedRAMP Marketplace as of 18 Sep 2026.","kind":"listing","status_text":"FedRAMP Ready","issued_at":null,"expires_at":null,"period_start":null,"period_end":null,"auditor":"Kratos","impact_level":"Moderate","as_of":"2026-09-18","under_review":false,"source":"fedramp","url":"https://certreports.com/vendors/verint/fedramp","evidence":[{"source_type":"registry","source_name":"FedRAMP Marketplace","url":"https://www.fedramp.gov/marketplace/products/FR2425035681","fetched_at":"2026-09-18 22:35:17.44827+00","content_hash":"db2d03fa40cba0e5287b9cc7361e71b7c30c7ca9d51efb7b540477105fb30c7b","wayback_url":null,"quote":"Verint - Verint Self-Service for Government: FedRAMP Ready","confidence":1},{"source_type":"registry","source_name":"FedRAMP Marketplace","url":"https://www.fedramp.gov/marketplace/products/FR2425035681","fetched_at":"2026-09-17 15:44:39.301965+00","content_hash":"395e7ad35dd25d1c547414140161c47ec22827b7ffae3bdbbd5256c38a3b940f","wayback_url":null,"quote":"Verint - Verint Self-Service for Government: FedRAMP Ready","confidence":1}]},{"framework":"pci-dss","framework_name":"PCI DSS","state":"vendor_stated","state_label":"Vendor-stated","sentence":"Vendor states a PCI DSS attestation of compliance on its trust centre (Vanta) as of 18 Sep 2026.","kind":null,"status_text":"Vendor states PCI-DSS 4.0 on its trust centre","issued_at":null,"expires_at":null,"period_start":null,"period_end":null,"auditor":null,"impact_level":null,"as_of":"2026-09-18","under_review":false,"source":"vanta","url":"https://certreports.com/vendors/verint/pci-dss","evidence":[{"source_type":"trust_center","source_name":"Verint trust centre (Vanta)","url":"https://trust.verint.com/","fetched_at":"2026-09-18 23:02:55.837152+00","content_hash":"ccd4c6985192d1219acbaaad74f2791f1b1374264f1a27fe1afb1445dda71880","wayback_url":null,"quote":"PCI-DSS 4.0","confidence":1}]},{"framework":"iso-27001","framework_name":"ISO/IEC 27001","state":"vendor_stated","state_label":"Vendor-stated","sentence":"Vendor states an ISO/IEC 27001 certificate on its trust centre (Vanta) as of 18 Sep 2026.","kind":null,"status_text":"Vendor states ISO 27001:2022 on its trust centre","issued_at":null,"expires_at":null,"period_start":null,"period_end":null,"auditor":null,"impact_level":null,"as_of":"2026-09-18","under_review":false,"source":"vanta","url":"https://certreports.com/vendors/verint/iso-27001","evidence":[{"source_type":"trust_center","source_name":"Verint trust centre (Vanta)","url":"https://trust.verint.com/","fetched_at":"2026-09-18 23:02:55.837152+00","content_hash":"ccd4c6985192d1219acbaaad74f2791f1b1374264f1a27fe1afb1445dda71880","wayback_url":null,"quote":"ISO 27001:2022","confidence":1}]},{"framework":"iso-42001","framework_name":"ISO/IEC 42001","state":"vendor_stated","state_label":"Vendor-stated","sentence":"Vendor states an ISO/IEC 42001 certificate on its trust centre (Vanta) as of 18 Sep 2026.","kind":null,"status_text":"Vendor states ISO/IEC 42001:2023 (Calabrio) on its trust centre","issued_at":null,"expires_at":null,"period_start":null,"period_end":null,"auditor":null,"impact_level":null,"as_of":"2026-09-18","under_review":false,"source":"vanta","url":"https://certreports.com/vendors/verint/iso-42001","evidence":[{"source_type":"trust_center","source_name":"Verint trust centre (Vanta)","url":"https://trust.verint.com/","fetched_at":"2026-09-18 23:02:55.837152+00","content_hash":"ccd4c6985192d1219acbaaad74f2791f1b1374264f1a27fe1afb1445dda71880","wayback_url":null,"quote":"ISO/IEC 42001:2023 (Calabrio)","confidence":1}]},{"framework":"dpf","framework_name":"EU-US Data Privacy Framework","state":"verified_registry","state_label":"Verified","sentence":"Listed in the Data Privacy Framework list as of 17 Sep 2026.","kind":"listing","status_text":"Active: SW-US Certification, EU-US Certification, UK Extension Certification","issued_at":"2024-01-17","expires_at":"2026-12-19","period_start":null,"period_end":null,"auditor":null,"impact_level":null,"as_of":"2026-09-17","under_review":false,"source":"dpf","url":"https://certreports.com/vendors/verint/security","evidence":[{"source_type":"registry","source_name":"Data Privacy Framework list","url":"https://www.dataprivacyframework.gov/participant/5760","fetched_at":"2026-09-17 15:49:09.314531+00","content_hash":"f4a0d3d6926320afd93f4c93c9bc6925025ebfafb8c62eef52703ead6a5f5a22","wayback_url":null,"quote":"Verint Systems Inc: Active: SW-US Certification, EU-US Certification, UK Extension Certification","confidence":1}]},{"framework":"ccpa","framework_name":"CCPA / CPRA","state":"vendor_stated","state_label":"Vendor-stated","sentence":"Vendor states an CCPA / CPRA privacy notice on its trust centre (Vanta) as of 18 Sep 2026.","kind":null,"status_text":"Vendor states CCPA on its trust centre","issued_at":null,"expires_at":null,"period_start":null,"period_end":null,"auditor":null,"impact_level":null,"as_of":"2026-09-18","under_review":false,"source":"vanta","url":"https://certreports.com/vendors/verint/security","evidence":[{"source_type":"trust_center","source_name":"Verint trust centre (Vanta)","url":"https://trust.verint.com/","fetched_at":"2026-09-18 23:02:55.837152+00","content_hash":"ccd4c6985192d1219acbaaad74f2791f1b1374264f1a27fe1afb1445dda71880","wayback_url":null,"quote":"CCPA","confidence":1}]},{"framework":"govramp","framework_name":"GovRAMP","state":"vendor_stated","state_label":"Vendor-stated","sentence":"Vendor states an GovRAMP authorization on its trust centre (Vanta) as of 18 Sep 2026.","kind":null,"status_text":"Vendor states StateRAMP on its trust centre","issued_at":null,"expires_at":null,"period_start":null,"period_end":null,"auditor":null,"impact_level":null,"as_of":"2026-09-18","under_review":false,"source":"vanta","url":"https://certreports.com/vendors/verint/security","evidence":[{"source_type":"trust_center","source_name":"Verint trust centre (Vanta)","url":"https://trust.verint.com/","fetched_at":"2026-09-18 23:02:55.837152+00","content_hash":"ccd4c6985192d1219acbaaad74f2791f1b1374264f1a27fe1afb1445dda71880","wayback_url":null,"quote":"StateRAMP","confidence":1}]},{"framework":"txramp","framework_name":"TX-RAMP","state":"vendor_stated","state_label":"Vendor-stated","sentence":"Vendor states an TX-RAMP certification on its trust centre (Vanta) as of 18 Sep 2026.","kind":null,"status_text":"Vendor states TX-RAMP on its trust centre","issued_at":null,"expires_at":null,"period_start":null,"period_end":null,"auditor":null,"impact_level":null,"as_of":"2026-09-18","under_review":false,"source":"vanta","url":"https://certreports.com/vendors/verint/security","evidence":[{"source_type":"trust_center","source_name":"Verint trust centre (Vanta)","url":"https://trust.verint.com/","fetched_at":"2026-09-18 23:02:55.837152+00","content_hash":"ccd4c6985192d1219acbaaad74f2791f1b1374264f1a27fe1afb1445dda71880","wayback_url":null,"quote":"TX-RAMP","confidence":1}]}],"brief":{"summary":"As of 17 Sep 2026, Verint is listed in the FedRAMP registry with a status of FedRAMP Ready, based on an assessment involving Kratos. As of 17 Sep 2026, Verint is listed in the EU-US Data Privacy Framework registry as Active, covering SW-US Certification, EU-US Certification, and UK Extension Certification, issued 17 Jan 2024 and expiring 19 Dec 2026. No public evidence found for SOC 2 as of 17 Sep 2026. No public evidence found for ISO 27001 as of 17 Sep 2026. No public evidence found for HIPAA as of 17 Sep 2026, so it is unclear whether Verint offers a BAA.","bullets":["FedRAMP: listed in FedRAMP registry as 'FedRAMP Ready' (auditor: Kratos), as of 17 Sep 2026","EU-US Data Privacy Framework: listed in DPF registry as Active (SW-US, EU-US, UK Extension Certifications), issued 17 Jan 2024, expires 19 Dec 2026, as of 17 Sep 2026","SOC 2, ISO 27001, HIPAA: no public evidence found as of 17 Sep 2026"],"model":"claude-sonnet-5","generated_at":"2026-09-17 18:44:20.859023+00"},"legal_docs":[{"kind":"privacy","url":"https://www.verint.com/our-company/legal-documents/global-privacy-notice/","availability":"public","detail":null,"as_of":"2026-09-18"},{"kind":"subprocessors","url":"https://trust.verint.com/","availability":"public","detail":"17 subprocessors listed on the trust centre","as_of":"2026-09-18"}],"subprocessors":[{"name":"Calabrio Hosted Solution Canada Subprocessors","domain":"verint.com","purpose":"The provision of SaaS Services may require the appointment of one of the Subprocessors named below to provide the relevant Hosted Environment.","location":"Canada","vendor_url":"https://certreports.com/vendors/verint/security"},{"name":"Calabrio Hosted Solutions APAC Subprocessors","domain":"verint.com","purpose":"The provision of SaaS Services may require the appointment of one of the Subprocessors named below to provide the relevant Hosted Environment.","location":"APAC","vendor_url":"https://certreports.com/vendors/verint/security"},{"name":"Calabrio Hosted Solutions EMEA - EU Subprocessors","domain":"verint.com","purpose":"The provision of SaaS Services may require the appointment of one of the Subprocessors named below to provide the relevant Hosted Environment.","location":"EMEA - EU","vendor_url":"https://certreports.com/vendors/verint/security"},{"name":"Calabrio Hosted Solutions EMEA - UK Subprocessors","domain":"verint.com","purpose":"The provision of SaaS Services may require the appointment of one of the Subprocessors named below to provide the relevant Hosted Environment.","location":"EMEA - UK","vendor_url":"https://certreports.com/vendors/verint/security"},{"name":"Calabrio Hosted Solutions US Subprocessors","domain":"verint.com","purpose":"The provision of SaaS Services may require the appointment of one of the Subprocessors named below to provide the relevant Hosted Environment.","location":"US","vendor_url":"https://certreports.com/vendors/verint/security"},{"name":"Verint Data Processing Instructions","domain":"verint.com","purpose":null,"location":null,"vendor_url":"https://certreports.com/vendors/verint/security"},{"name":"Verint Hosted Solutions Americas Subrocessors","domain":"verint.com","purpose":"The provision of SaaS Services may require the appointment of one of the Subprocessors named below to provide the relevant Hosted Environment.","location":"Americas","vendor_url":"https://certreports.com/vendors/verint/security"},{"name":"Verint Hosted Solutions APAC Subprocessors","domain":"verint.com","purpose":"The provision of SaaS Services may require the appointment of one of the Subprocessors named below to provide the relevant Hosted Environment.","location":"APAC","vendor_url":"https://certreports.com/vendors/verint/security"},{"name":"Verint Hosted Solutions EMEA - EU Subprocessors","domain":"verint.com","purpose":"The provision of SaaS Services may require the appointment of one of the Subprocessors named below to provide the relevant Hosted Environment.","location":"EMEA - EU","vendor_url":"https://certreports.com/vendors/verint/security"},{"name":"Verint Hosted Solutions EMEA - UK Subprocessors","domain":"verint.com","purpose":"The provision of SaaS Services may require the appointment of one of the Subprocessors named below to provide the relevant Hosted Environment.","location":"EMEA - UK","vendor_url":"https://certreports.com/vendors/verint/security"},{"name":"Verint Identity Authentication Americas Services Subprocessors","domain":"verint.com","purpose":"The provision of SaaS Services may require the appointment of one of the Subprocessors named below to provide the relevant identity authentication services to access the SaaS Services. Data Subjects whose Personal Data may be processed by these Subprocessors include Customer Personnel authorized by Customer to use Verint’s SaaS Services.","location":"Americas","vendor_url":"https://certreports.com/vendors/verint/security"},{"name":"Verint Identity Authentication APAC Services Subprocessors","domain":"verint.com","purpose":"The provision of SaaS Services may require the appointment of one of the Subprocessors named below to provide the relevant identity authentication services to access the SaaS Services. Data Subjects whose Personal Data may be processed by these Subprocessors include Customer Personnel authorized by Customer to use Verint’s SaaS Services.","location":"APAC","vendor_url":"https://certreports.com/vendors/verint/security"},{"name":"Verint Identity Authentication EMEA - EU Services Subprocessors","domain":"verint.com","purpose":"The provision of SaaS Services may require the appointment of one of the Subprocessors named below to provide the relevant identity authentication services to access the SaaS Services. Data Subjects whose Personal Data may be processed by these Subprocessors include Customer Personnel authorized by Customer to use Verint’s SaaS Services.","location":"EMEA - EU","vendor_url":"https://certreports.com/vendors/verint/security"},{"name":"Verint Identity Authentication EMEA - UK Services Subprocessors","domain":"verint.com","purpose":"The provision of SaaS Services may require the appointment of one of the Subprocessors named below to provide the relevant identity authentication services to access the SaaS Services. Data Subjects whose Personal Data may be processed by these Subprocessors include Customer Personnel authorized by Customer to use Verint’s SaaS Services.","location":"EMEA - UK","vendor_url":"https://certreports.com/vendors/verint/security"},{"name":"Verint Other Subprocessors - AssemblyAI, Inc.","domain":"verint.com","purpose":"To create voice-to-text transcription. Customer controls ingested recordings using the pause/resume configuration","location":null,"vendor_url":"https://certreports.com/vendors/verint/security"},{"name":"Verint Other Subprocessors - Snowflake","domain":"verint.com","purpose":"To provide data warehousing (off-line storage) and data analytics. Storage and processing of redacted customer interaction transcripts and associated analytics results to support AI-enabled features, reporting, and analytics.","location":null,"vendor_url":"https://certreports.com/vendors/verint/security"},{"name":"Verint Other Subprocessors - Transperfect","domain":"verint.com","purpose":"Speech and text analytics natural language services","location":null,"vendor_url":"https://certreports.com/vendors/verint/security"}],"disclaimer":"CertReports indexes public evidence. A missing framework means no public evidence was found at the last check, not that the vendor is non-compliant. SOC 2 is a report, not a certification; HIPAA has no certification.","generated_at":"2026-09-19T03:30:45.163Z"}