- Kind
- Listing
- Issued or listed
- 17 Jun 2019
- Expires or valid through
- 9 Jan 2027
- Scope
- Commvault processes personal data to deliver, optimise, market, and protect our Cyber-Solutions, whilst complying with our legal obligations.
Commvault uses personal data for following purposes:
• Delivery and optimization of our Solutions (including Software and SaaS) and professional services
• Providing support for our Solutions
• Security, auditing and compliance (enforcement of applicable legal requirements, relevant standards)
• Advertising, marketing and event management
• Processing payments, invoicing and collections
• Third-party, customer and partner relationship management
• Fulfilling contracts or taking steps linked to a contract
• Recruitment, hiring and employee management
• Business analytics, research and internal reporting
• Internal operational and administrative purposes
• Processing related to a merger, acquisition or sale of assets
Types of personal data processed:
• Personal identifiers and contact data such as name, email address, physical address, phone number, title, company
• Content and data generated and/or provided by customers, prospects and partners
• Data protected by our Solutions
• Device and connection information
• Usage information
• Log and troubleshooting information
• Cookies and similar technologies
• Transactional data necessary for us to make and receive payments and deliver the Solutions
• Recruitment and employment data
• Surveys and feedback information
• Communication information including interactions with customers, prospects and partners
• Derived data such as insights and patterns generated from existing data
Who does Commvault share data with:
• Commvault Affiliates. Commvault may share data with its affiliates where necessary for administrative purposes or to deliver our Solutions.
• Partners. Partners provide us with theirs and their customers’ data as part of marketing, sale and delivery of the Solutions. Partner represents and warrants they have authorization or the required legal basis to obtain and share such data, including Personal Data, with us.
• Contractors and Service Providers. Commvault may share data, including Personal Data, with contracted third-party service providers (“Service Providers”). These Service Providers include business partners, payment services, advertising networks, IT and security service providers, auditors and consultants, customer survey companies, staffing and recruiting agencies, and cloud solutions and storage providers. Service Providers with whom we share Personal Data are contractually bound to use and disclose such Personal Data only for the permitted purposes and to provide the same level of protections as required by the relevant Data Privacy Framework (including onward transfer provisions). We require all our Service Providers to use reasonable security measures to protect Personal Data from unauthorized access and use.
• Public authorities. Commvault may share data, including Personal Data, as necessary to comply with applicable laws, court orders, governmental agencies or other lawful requests by public authorities, including to meet national security or law enforcement requirements as well as to protect our security or integrity and that of our customers and partners, or to take precautions against legal liability.
• Sale. In the event of a merger, consolidation, or acquisition of all, substantially all or a portion of Commvault’s business or assets, you acknowledge and agree that data may be securely shared, disclosed, and transferred to such successor or assignee.