- Kind
- Listing
- Issued or listed
- 13 Mar 2023
- Expires or valid through
- 5 Feb 2027
- Scope
- Forter provides fraud security, trust, abuse and payments solutions to e-commerce merchants and certain financial institutions. Our service is integrated into our customers' websites and mobile apps and obtains data about each attempted transaction by an end customer, including the personal details of the end customer, information about their device and connection, and metadata about how they interact with the site. The Forter platform applies machine learning models to that data and analyzes it in the context of an expansive network of data that Forter has collected as part of its provision of services to its entire customer base. The result of that analysis is a decision about the legitimacy of the transaction or other attempted interaction or event on the site (e.g., account login or signup, abuse events). Forter leverage the same machine learning models and network of data to provide smart payment services (e.g., 3DS routing, tokenization, predictive routing, auth uplift).
In connection with the Forter services Forter collects the following types of personal data:
Contact information: this includes information such as name, phone number, email and mailing address.
Transaction data: this includes information about a transaction an end user has completed on a Forter customer’s website, including name, email address, billing and shipping mailing addresses, items purchased, price paid, order status and chargeback information. We also receive basic information about payment and billing method. For certain services we receive full payment card data.
Account information: this includes information about an end user’s account and preferences on a Forter customer’s website.
Browser, device and connection data: this includes information about the personal computer or mobile device an end user uses to access the Forter customer’s website. Such information may include technical information transmitted by the end user’s device, including certain software and hardware information such as the browser used to access the site, the device model and operating system, unique device identifiers, and the Internet Protocol (IP) address through which an end user accesses the site
We use standard tracking technologies to automatically collect certain behavioral, device and connection data while an end user is interacting with a Forter customer’s website.
While the exact nature and scope of Personal Data that is automatically collected by us through our tracking technologies will vary depending on the particular Forter Services provided, Personal Data collected through our tracking technologies typically includes the following:
Browser, device and connection data: this includes information about the personal computer or mobile device an end user uses to access the site. Such information may include technical information transmitted by an end user’s device, including certain software and hardware information such as the browser used to access the site, the device model and operating system, unique device identifiers, and the Internet Protocol (IP) address through which an end user accesses the site.
Behavioral data: this includes information regarding an end user’s activity on a site, such as the time and frequency of access, the referrer page domain, pages viewed.
Forter may share data with the following third parties:
Forter Affiliates: we may share your Personal Data between and among Forter Ltd and its affiliates.
Trusted third party service providers: we may share Personal Data with trusted third-party service providers that we have engaged to assist us in performing the Forter Services (e.g. data hosting providers; data enrichment providers), as necessary for such third parties to provide services to us. Prior to sharing your Personal Data with our third-party service providers, we ensure that such third parties commit to protecting the security and confidentiality of your Personal Data.