- Kind
- Listing
- Issued or listed
- 16 Apr 2025
- Expires or valid through
- 15 Apr 2027
- Scope
- Purpose and categories of personal data collected.
(i) We collect personal data of the authorized users of our customers when they sign up for our services (phone number, email address, name, job title, company name) for the purpose of identity verification and account creation, as well as to facilitate their access and use of our services. We will also use their personal data to communicate regarding our services and to send information about our new products or services, and for payment processing.
(ii) We collect personal data of website visitors via browser cookies to perform analytics to improve our website and services.
(iii) We collect personal data included in the web forms including feedback forms or forms for any contest, surveys, sweepstakes etc, submitted by website visitors or users, to conduct the contest or event, respond to their queries, or comments, to provide information related to our services, improve our services and any other marketing messages which may be of such users’ or website visitors’ interest.
(iv) We collect personal data of users (name, phone number, email address, company name, and any other personal data the user may share with us) who have requested customer support or who otherwise communicate with our representatives. We use this personal data to provide customer support services and to send information about our products, services.
(v) We collect personal data of users, such as the type of their device, their use of the services including query logs, and their operating system, to personalize our services for the users.
(vi) We collect personal data from third-party sources like databases and social media, but only where we have checked that these third parties either have individuals’ consent or are otherwise legally permitted or required to disclose such personal data to us. Such personal data may include an individual's contact information, such as name, phone number, email address, company name, and job title etc. This will be used by us to send information about our products, services, and other marketing messages.
(vii) We may also use the collected personal data to investigate and prevent any fraudulent transactions, unauthorized access to the website or services.
Third parties with whom the data is shared.
The collected personal data will be shared with third parties, including our group companies, who assist in onboarding the customers, sending communication regarding our services, and other marketing messages. with the cloud service provider that hosts and maintains our website, backup storage, etc. We may send the collected personal data to and also use the resulting information from credit reference agencies to prevent fraudulent purchases. We may also share personal data with payment gateways/aggregators for processing the payment of the customers. We will also share the personal data with (i) an entity to which we divest all or a portion of our business, or otherwise in connection with a merger, consolidation, change in control, reorganisation or liquidation of all or a portion of our business, (ii) law enforcement authorities, government authorities, courts, dispute resolution bodies, regulators, auditors, and any party appointed or requested by applicable regulators to carry out investigations or audits of our activities and (iii) professional advisors who advise and assist us in enforcing our contracts and policies, handling our claims, effective management of our company and in relation to any disputes we may become involved in.