Due diligence before engaging a provider
An established process is implemented for engaging third-party service providers, including proper due diligence before engagement.
Independent security assurance
Evidence foundA current SOC 2 report or ISO/IEC 27001 certificate is the usual evidence that a supplier operates appropriate security measures.
- SOC 2Vendor states SOC 2 on its trust centreas of 21 Sep 2026
- SOC 2 report"Action Verb (Files.com) SOC 2 Type I Report, 2020-2021" on the trust centreas of 21 Sep 2026
- SOC 2 report"Action Verb (Files.com) SOC 2 Type I Report, 2021-2022" on the trust centreas of 21 Sep 2026
- SOC 2 report"Action Verb (Files.com) SOC 2 Type II Report, 2023-2024" on the trust centreas of 21 Sep 2026
- and 4 more
Current PCI DSS validation
Evidence foundA current registry listing or attestation of compliance (AOC) shows the provider’s PCI DSS status for the year.
- PCI DSSVendor states PCI DSS - SAQ D, SP and ROC Prep on its trust centreas of 21 Sep 2026
- PCI DSS attestation of compliance"Files.com - PCI-DSS-v4.0-Responsibility-Matrix (2025)" on the trust centreas of 21 Sep 2026
- PCI DSS attestation of compliance"PCI-DSS v4, AOC for SAQ-D - Service Provider, Files.com" on the trust centreas of 21 Sep 2026