Due diligence before engaging a provider
An established process is implemented for engaging third-party service providers, including proper due diligence before engagement.
Independent security assurance
Evidence foundA current SOC 2 report or ISO/IEC 27001 certificate is the usual evidence that a supplier operates appropriate security measures.
- HITRUSTVendor states HITRUST r2 Validated Assessment on its trust centreas of 21 Sep 2026
- HITRUST report"athenahealth 2024 HITRUST v9.6 Certification Letter" on the trust centreas of 21 Sep 2026
- HITRUST report"athenahealth 2025 HITRUST v9.6 Bridge Certification Letter" on the trust centreas of 21 Sep 2026
Current PCI DSS validation
Evidence foundA current registry listing or attestation of compliance (AOC) shows the provider’s PCI DSS status for the year.
- PCI DSSListed on the Visa Global Registry as PCI DSS validated through 2027-04-30as of 17 Sep 2026
- PCI DSS attestation of compliance"athenahealth PCI Infrastructure PenTest Attestation - Aug 2026" on the trust centreas of 21 Sep 2026
- PCI DSS attestation of compliance"athenahealth PCI Infrastructure Pentest Attestation- Jan 2026" on the trust centreas of 21 Sep 2026
- PCI DSS attestation of compliance"athenaOne PCI DSS 4.0.1 Certification Attestation - April 2026" on the trust centreas of 21 Sep 2026