No public evidenceBirdie AI and GDPR
CertReports found no public GDPR evidence for Birdie AI as of unknown date. This does not mean the vendor is non-compliant. It means CertReports found no public evidence at the last check.
Evidence
VerifiedActive: EU-US Certification, UK Extension Certification
as of 17 Sep 2026 · confidence 100%- Kind
- listing
- Issued or listed
- 20 Nov 2025
- Expires or valid through
- 20 Nov 2026
- Scope
- Data Processing Purposes Quantification and Monitoring of Improvement Opportunities Based on Feedback: Purpose: To identify and quantify dissatisfaction points and improvement opportunities in controller’s processes and products through processing unstructured text data. Legal Basis: GDPR Article 6(1)(f) – Legitimate interests of the controller. Data Categories: Anonymized feedback texts and other feedback metadata without identifying the data subject. Data Source: Shared by the controller (via integrations with customer service and survey systems) and public sources. Segmentation of Opportunities by Customer Profiles: Purpose: To group improvement opportunities based on common traits among customers reporting similar negative or positive experiences, without identifying the customer. Legal Basis: GDPR Article 6(1)(f) – legitimate interests of the controller. Data Categories: Anonymized data relating to the data subject. Data Source: Shared by the controller (via integrations with customer service and survey systems). Transcription of Customer Service Recordings: Purpose: To transcribe recordings of interactions with customers in order to support the analysis of improvement opportunities. Legal Basis: GDPR Article 6(1)(b) - contract performance. Data Categories: Service call recordings that may contain personal data, including potentially sensitive data that could identify data subject. Data Source: Shared by the controller (via integrations with customer service and survey systems). Storage of Application User Data (Birdie Platform): Purpose: To enable management, analysis, access control, and continuous improvement of the feedback analytics application, as well as to ensure auditability. Legal Basis: GDPR Article 6(1)(b) - contract performance. Data Categories: Personal data used to identify Birdie platform users — such as name, email address, IP address and records of actions performed within the platform. Data Source: Data provided during account registration and data collected through use of the application. Storage of Access Credentials for Feedback Platforms: Purpose: To automate the import of feedback (customer service and surveys) for ingestion into the platform. Legal Basis: GDPR Article 6(1)(b) - contract performance. Data Categories: Personal data enabling access to the controller’s feedback platforms — such as usernames, passwords, API Keys, etc. Data Source: Data provided within the application for data collection from the platform. Storage of Contractual Data for Controller/Processor Relationship: Purpose: To store contractual data used to formalize and establish legal relationship between the controller and the processor, ensuring contract performance and compliance with personal data processing obligations. Legal Basis: GDPR Article 6(1)(b) - contract performance. Data Categories: Personal data necessary for contract formalization and execution — such as name, address and financial data. Data Source: Data shared through the established communication method for the relationship. At Birdie, we recognize and respect the importance of protecting our customer’s personal data. Keeping personal data in strict confidence is a core part of our commitment to service excellence. We do not sell or rent any personal data to any third party. However, in order to provide Customer with our products, we may share Customer’s personal data with our affiliated companies, parent entities and subsidiaries, for internal business purposes, as well as with our partners acting on our behalf in relation to the provision of such products. Before engaging any subprocessor, we enter into a written agreement that imposes substantially similar data protection obligations to those in our Data Processing Agreement (DPA) and ensures they adhere to strict security and privacy standards. For a detailed and up-to-date list of our specific subprocessors, including their jurisdictions and precise processing categories, please refer to Annex B of our DPA (https://birdie.ai/data-processing-agreement), which is supplemental to our main Agreement. These measures also include protecting personal data within our organization. Such information may only be accessible by those employees, agents, representatives and contractors of Birdie who need to know such information as part of their duties. We further ensure that our employees, agents, representatives and contractors perform their duties in a way compatible with the terms and conditions described in this policy. We may be required to disclose information that we have on Customer and its users (including its and their personal data) to governing and law enforcement authorities, including where required by law, a court order, or by other legal obligations that we may have in any jurisdiction.
| Source | Captured | Quote | Links |
|---|---|---|---|
Data Privacy Framework list Official registry · HTTP 200 | 17 Sep 2026 | Birdie AI: Active: EU-US Certification, UK Extension Certification | Live pagesha256 474a35d737 |
What GDPR means, and what it does not
"GDPR compliant" is a claim, not a certification. The verifiable facts are a public DPA, SCC usage, an EU representative, data residency options and a Data Privacy Framework listing.
Read the GDPR guide and browse all vendors with evidenceQuestions buyers ask
Is Birdie AI GDPR compliant?
There is no GDPR certification in general use. The verifiable facts are a public data processing agreement, standard contractual clauses, an EU representative and a Data Privacy Framework listing. See the legal artefacts and the DPF row on this page, each with its capture date.
How does CertReports verify this?
Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.
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