No public evidenceConversica and GDPR
CertReports found no public GDPR evidence for Conversica as of unknown date. This does not mean the vendor is non-compliant. It means CertReports found no public evidence at the last check.
Evidence
VerifiedActive: UK Extension Certification, EU-US Certification, SW-US Certification
as of 17 Sep 2026 · confidence 100%- Kind
- listing
- Issued or listed
- 16 Oct 2017
- Expires or valid through
- 18 Nov 2026
- Scope
- Conversica provides conversational AI-powered services (“Services”) to businesses and other organizations (our “Customers”) to help them grow their revenue by attracting, acquiring, growing, and better serving their customers. AI powers the conversations conducted by Conversica revenue digital assistants (“RDAs”) which Customers deploy for this purpose in a growing number of different conversation channels such as chat, email, and SMS text. Conversica processes personal data submitted by Customers for the purposes of providing the Services to our Customers, which entails personalizing and facilitating communications with our Customers’ sales and marketing leads as well as existing customers. Conversica acts as a data processor for the personal data we process for our Customers through the Services. Our Customers determine the type of personal data they provide to the Services for Conversica to process on their behalf. Conversica has no direct relationship with the individuals whose personal data it receives from its Customers (except, perhaps, Customer’s authorized users of the Services) and Conversica’s Customers are responsible for providing notice to the individuals whose personal data will be collected and provided to Conversica. Conversica processes full email and SMS messages, including the header and body of each message, along with any personal data contained therein. As a result, it is not possible to list all types of personal data that may be processed. However, the personal data typically includes: • First names; • Last names; • Email addresses; • Phone numbers; and may include • Physical addresses. We share personal data with our service providers (“Subprocessors”) who process personal data on behalf of Conversica in order for Conversica to provide the Services to its Customers. These Subprocessors agree to use the personal data only to perform the Services for us or as may be otherwise required by law. The Subprocessors include those providing the following services: • data analytics; • API integration software; • cloud-based web and application hosting; • contact data verification; • communications/SMS integration software; • database performance forecasting software; • data loss prevention software; • security software; and • translation software. We require our Subprocessors to maintain at least the same level of data security that we maintain for such personal data. Conversica remains liable if its Subprocessors process personal data on behalf of Conversica in a manner inconsistent with the Data Privacy Framework principles if we are responsible for the event giving rise to the damage. We may also share personal data with select business partners (such as CRM platform providers) with whom our Customers have contracted and authorized us to disclose the personal data in connection with Customers' use of the Services. With respect to personal data transfers from the European Union, European Economic Area, United Kingdom (“UK”), and Switzerland (collectively “Europe”) to Conversica in the United States, Conversica relies upon, complies with, and certifies to the EU-U.S. Data Privacy Framework program (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework program (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. With respect to personal data transfers from Europe to Subprocessors, if any, outside the United States, we will only transfer personal data to such Subprocessors if and when there are appropriate data transfer safeguards in place. These may include applicable Standard Contractual Clauses approved by the European Commission. Conversica regularly reviews and confirms its compliance with the most up-to-date guidance and obligations on valid data transfer under applicable data protection and privacy regulations. If we find it necessary to update the data transfer mechanisms used, we will update our Privacy Policy accordingly.
| Source | Captured | Quote | Links |
|---|---|---|---|
Data Privacy Framework list Official registry · HTTP 200 | 17 Sep 2026 | Conversica, Inc.: Active: UK Extension Certification, EU-US Certification, SW-US Certification | Live pagesha256 ca6f182bcf |
What GDPR means, and what it does not
"GDPR compliant" is a claim, not a certification. The verifiable facts are a public DPA, SCC usage, an EU representative, data residency options and a Data Privacy Framework listing.
Read the GDPR guide and browse all vendors with evidenceQuestions buyers ask
Is Conversica GDPR compliant?
There is no GDPR certification in general use. The verifiable facts are a public data processing agreement, standard contractual clauses, an EU representative and a Data Privacy Framework listing. See the legal artefacts and the DPF row on this page, each with its capture date.
How does CertReports verify this?
Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.
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