Conversica

Security and trust center evidence

Conversica’s AI Agents help you start effortless conversations with your customers that build trust, deepen relationships, and drive

conversica.com Sales toolsLast verified 2 Nov 2026

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SOC 2Vendor-stated

GDPRVendor-stated

PCI DSSVendor-stated

ISO 27001Vendor-stated

DPFVerified

CCPAVendor-stated

Conversica has 1 registry-verified row and 5 vendor-stated rows in the CertReports index, last verified 2 Nov 2026. The strongest row is SOC 2: Vendor states SOC 2 Type II on its trust centre. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

Conversica states on its trust centre that it holds a SOC 2 Type II report, as of 21 Sep 2026. Conversica also states on its trust centre that it holds GDPR, PCI DSS, and CCPA / CPRA compliance, as of 21 Sep 2026. Conversica further states on its trust centre that it holds ISO/IEC 27001 certification, as of 21 Sep 2026. Conversica is listed in the EU-US Data Privacy Framework registry as active, covering EU-US, Swiss-US, and UK Extension certifications issued 16 Oct 2017, as of 02 Nov 2026. This Data Privacy Framework listing is set to expire 18 Nov 2026, as of 02 Nov 2026, while the other frameworks reported for Conversica rely on vendor statements rather than independent verification.

SOC 2 - vendor states it holds a Type II report on its trust centre, as of 21 Sep 2026
EU-US Data Privacy Framework - listed in registry as active, expires 18 Nov 2026, as of 02 Nov 2026
GDPR, PCI DSS, ISO/IEC 27001, CCPA / CPRA - vendor states on its trust centre, as of 21 Sep 2026

Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 2 Nov 2026; it is regenerated whenever a row changes.

Among sales tools vendors

1verified rows

Category median 0, across 49 indexed sales tools vendors. Conversica has more verified rows than 57 percent of them.

ai sales assistantconversational ailead engagementsales engagement

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Compliance grid

No public evidence yet for HIPAA, FedRAMP, CSA STAR, Cyber Essentials, ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

Subprocessor list

Public · 10 subprocessors listed on the trust centre · as of 21 Sep 2026

Open

Subprocessors (10)

AW
Amazon Web ServicesData hosting and related processing and security services. · USA
AtData (fka Fresh Address)E-mail validation and analytics integration · USA
DA
DatadogConverisca Primary Observability Platform · USA
GC
Google CloudData translation, DLP filtering, Vertex for vector embeddings for RAG (chat and AnswersIQ), as well as Gemini language models for various NLP tasks · USA
OP
OpenAINatural language generation for Chat, generative AI service features, NLP tasks like classification, and moderation API to filter out harmful/abusive chat messages · USA
SC
ScaniiSecurity Software that processes and contains files for malware, phishing, spam and other malicious content · USA
TW
TwilioSMS (Text Message) services. · USA
VE
VellumOrchestration, configuration, testing, and monitoring layer for use of third party AI · USA
WO
WorkatoFacilitates personal data transfer via API integration with our customers’ respective CRM databases. · USA
ZE
ZendeskFacilitates technical support plus chat integration and related data transmission. · USA

Security profile

Displayed as a security profile from public statements, not as attestations, as of 21 Sep 2026.

Change history

18 Sep 2026CCPA / CPRA evidence addedA CCPA / CPRA row entered the index with state Vendor-stated.
18 Sep 2026GDPR evidence addedA GDPR row entered the index with state Vendor-stated.
18 Sep 2026ISO/IEC 27001 evidence addedA ISO/IEC 27001 row entered the index with state Vendor-stated.
18 Sep 2026PCI DSS evidence addedA PCI DSS row entered the index with state Vendor-stated.
18 Sep 2026SOC 2 evidence addedA SOC 2 row entered the index with state Vendor-stated.
18 Sep 2026Subprocessor added: Amazon Web ServicesAmazon Web Services appeared on the subprocessor list.
18 Sep 2026Subprocessor added: AtData (fka Fresh Address)AtData (fka Fresh Address) appeared on the subprocessor list.
18 Sep 2026Subprocessor added: DatadogDatadog appeared on the subprocessor list.
18 Sep 2026Subprocessor added: Google CloudGoogle Cloud appeared on the subprocessor list.
18 Sep 2026Subprocessor added: OpenAIOpenAI appeared on the subprocessor list.