Due diligence before engaging a provider
An established process is implemented for engaging third-party service providers, including proper due diligence before engagement.
Independent security assurance
Evidence foundA current SOC 2 report or ISO/IEC 27001 certificate is the usual evidence that a supplier operates appropriate security measures.
- SOC 2Vendor states SOC 2 on its trust centreas of 21 Sep 2026
- ISO/IEC 27001Vendor states ISO 27001:2022 on its trust centreas of 21 Sep 2026
- ISO certificate"Docebo ISO 27001, 27701, 27017, and 27018 latest certificate" on the trust centreas of 21 Sep 2026
- ISO certificate"Docebo ISO 9001 Certificate" on the trust centreas of 21 Sep 2026
- and 5 more
Current PCI DSS validation
Evidence foundA current registry listing or attestation of compliance (AOC) shows the provider’s PCI DSS status for the year.
- PCI DSSVendor states PCI DSS - SAQ A on its trust centreas of 21 Sep 2026
- PCI DSS attestation of compliance"Docebo PCI-DSS v4-0-1 AOC for SAQ-D Service Provider r1" on the trust centreas of 21 Sep 2026