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ISO 27001 Annex A evidence

Dynatrace considers itself as the leader in digital performance management (DPM) and the innovator behind digital performance

dynatrace.comDevOps and observabilityLast verified 21 Sep 2026
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ISO/IEC 27001:2022, Annex A controls 5.19 to 5.23

Dynatrace against ISO 27001 Annex A’s vendor requirements

4 provisions of ISO 27001 Annex A reach the vendors you rely on. For each, the public evidence from Dynatrace that may support it, with its date and source.

2 evidence found2 no public evidence
Annex A 5.19

Information security in supplier relationships

Processes are defined and implemented to manage the information security risks associated with the use of suppliers’ products or services.

Evidence found

  • Independent security assurance

    Evidence found

    A current SOC 2 report or ISO/IEC 27001 certificate is the usual evidence that a supplier operates appropriate security measures.

    • ISO/IEC 27001CSA STAR Level 2 certification on the registry, which is built on an ISO/IEC 27001 certificationas of 17 Sep 2026
    • CSA STARSTAR Level 2 certificationas of 17 Sep 2026
Annex A 5.20

Security within supplier agreements

Relevant information security requirements are established and agreed with each supplier, based on the type of relationship.

No public evidence

  • Data processing agreement

    No public evidence

    The DPA is where processing instructions, confidentiality, security, sub-processing and audit rights are written down.

Annex A 5.21

The ICT supply chain

Processes are defined to manage the information security risks associated with the ICT products and services supply chain.

No public evidence

  • Published subprocessor list

    No public evidence

    A current list of subprocessors, with purpose and location, is how a customer knows who else touches its data.

Annex A 5.23

Information security for cloud services

Processes for acquiring, using, managing and exiting cloud services are established in line with the organisation’s information security requirements.

Evidence found

  • Cloud security assurance

    Evidence found

    ISO/IEC 27017 and 27018 and the CSA STAR registry cover controls specific to cloud services.

    • CSA STARSTAR Level 2 certificationas of 17 Sep 2026

  • Independent security assurance

    Evidence found

    A current SOC 2 report or ISO/IEC 27001 certificate is the usual evidence that a supplier operates appropriate security measures.

    • ISO/IEC 27001CSA STAR Level 2 certification on the registry, which is built on an ISO/IEC 27001 certificationas of 17 Sep 2026
    • CSA STARSTAR Level 2 certificationas of 17 Sep 2026

Questions buyers ask

Is Dynatrace ISO 27001 Annex A compliant?

CertReports does not decide that. It shows the public evidence that may support each ISO 27001 Annex A requirement that reaches vendors: evidence was found or is available on request for information security in supplier relationships (Annex A 5.19), information security for cloud services (Annex A 5.23), and nothing public was found for security within supplier agreements, the ict supply chain.

What should I ask Dynatrace for?

Request data processing agreement, published subprocessor list, and confirm each is current.

Reading for ISO 27001 Annex A reviews

All articles

This maps third-party obligations to the vendor evidence that may support them. It is not legal advice and never a statement that a vendor or its customers comply; confirm scope and sufficiency with your counsel or auditor. “No public evidence” means nothing public was found at the last check. Citations link to the official text.

Requirements reviewed 21 Sep 2026. The vendor lists the evidence on its trust centre behind a request or NDA; ask for it.