Use processors that provide sufficient guarantees
A controller shall use only processors providing sufficient guarantees to implement appropriate technical and organisational measures.
Independent security assurance
Evidence foundA current SOC 2 report or ISO/IEC 27001 certificate is the usual evidence that a supplier operates appropriate security measures.
- SOC 2Vendor states SOC 2 Type 2 on its trust centreas of 21 Sep 2026
- ISO/IEC 27001Vendor states ISO 27001:2022 on its trust centreas of 21 Sep 2026
- CSA STARVendor states CSA STAR L1 on its trust centreas of 21 Sep 2026
- ISO certificate"ISO 27001/17/18 - ISMS Certificate - ElevenLabs.pdf" on the trust centreas of 21 Sep 2026
- and 4 more
Security testing and documentation
Evidence foundA penetration test report, a completed standard questionnaire (SIG, CAIQ, HECVAT) or security documentation shows how the supplier tests and runs its controls.
- Security policy or overview"ElevenLabs Information Security Exhibit" on the trust centreas of 21 Sep 2026
- Security policy or overview"Security Whitepaper - ElevenLabs v1.6.pdf" on the trust centreas of 21 Sep 2026
- Penetration testingPenetration testing: annualas of 21 Sep 2026
- Penetration test report"Internal Network Penetration Testing Report v1.0.pdf" on the trust centreas of 21 Sep 2026
- and 3 more