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OneStream Software

DORA evidence

OneStream Software provides a revolutionary corporate performance management (CPM) solution that unifies and simplifies financial

onestream.comFinance and accountingLast verified 21 Sep 2026
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Regulation (EU) 2022/2554

OneStream Software against DORA’s vendor requirements

6 provisions of DORA reach the vendors you rely on. For each, the public evidence from OneStream Software that may support it, with its date and source.

3 evidence found1 available on request1 partial evidence1 no public evidence
Article 28(4)

Due diligence before contracting

Before entering into a contractual arrangement on ICT services, a financial entity shall identify and assess the relevant risks and "undertake all due diligence on prospective ICT third-party service providers".

Evidence found

  • Independent security assurance

    Evidence found

    A current SOC 2 report or ISO/IEC 27001 certificate is the usual evidence that a supplier operates appropriate security measures.

    • SOC 2Vendor states SOC 2 TYPE II on its trust centreas of 21 Sep 2026
    • ISO/IEC 27001Vendor states ISO 27001:2022 on its trust centreas of 21 Sep 2026
    • CSA STARSTAR Level 1 self-assessment (CAIQ)as of 17 Sep 2026
    • ISO certificate"OneStream Software LLC - ISO 27018 Certificate" on the trust centreas of 21 Sep 2026
    • and 3 more

  • Security testing and documentation

    Evidence found

    A penetration test report, a completed standard questionnaire (SIG, CAIQ, HECVAT) or security documentation shows how the supplier tests and runs its controls.

    • Security questionnaire (SIG, CAIQ, HECVAT)"2025 OneStream CSA STAR Level 1 CAIQ v4.0.3" on the trust centreas of 21 Sep 2026
    • Penetration testing"Does OneStream conduct penetration tests?" OneStream engages an independent 3rd party to perform regular penetration testing against a "like customer" environment. An executive summary of Penetration Test results is made available to customers via OneStream's...as of 21 Sep 2026
    • Penetration testingPenetration testing: annualas of 21 Sep 2026
    • Penetration test report"2025 Platform Next-Gen Penetration Test Report" on the trust centreas of 21 Sep 2026
    • and 4 more
Article 28(5)

Appropriate information security standards

Financial entities "may only enter into contractual arrangements with ICT third-party service providers that comply with appropriate information security standards".

Evidence found

  • Independent security assurance

    Evidence found

    A current SOC 2 report or ISO/IEC 27001 certificate is the usual evidence that a supplier operates appropriate security measures.

    • SOC 2Vendor states SOC 2 TYPE II on its trust centreas of 21 Sep 2026
    • ISO/IEC 27001Vendor states ISO 27001:2022 on its trust centreas of 21 Sep 2026
    • CSA STARSTAR Level 1 self-assessment (CAIQ)as of 17 Sep 2026
    • ISO certificate"OneStream Software LLC - ISO 27018 Certificate" on the trust centreas of 21 Sep 2026
    • and 3 more
Article 30(2)(b)

Locations of services and data

The contract must state the regions or countries where the ICT services will be provided and where data will be processed, including the storage location, and require notice before any change.

Evidence found

  • Where data is hosted and processed

    Evidence found

    The regions or countries where the service runs and data is stored, from the vendor or its subprocessor list.

    • Where data is hosted or processed"Where can I find OneStream's Data Processing Terms?" OneStream's Data Processing Terms can be found on OneStream's Commercial Terms and Conditions site here.as of 21 Sep 2026
    • Where data is hosted or processed"Where are OneStream services geographically hosted?" Data center locations for OneStream can be found here.as of 21 Sep 2026
    • Where data is hosted or processed"Where are OneStream AI Services hosted?" AI services made available to each customer are hosted in the data center agreed by the parties in their signed agreement.as of 21 Sep 2026
    • Subprocessor locations7 of 7 subprocessors list a locationas of 21 Sep 2026
Article 30(2)(c)

Protection of data, including personal data

The contract must cover availability, authenticity, integrity and confidentiality in relation to the protection of data, including personal data.

Partial evidence

  • Data processing agreement

    No public evidence

    The DPA is where processing instructions, confidentiality, security, sub-processing and audit rights are written down.

  • Independent security assurance

    Evidence found

    A current SOC 2 report or ISO/IEC 27001 certificate is the usual evidence that a supplier operates appropriate security measures.

    • SOC 2Vendor states SOC 2 TYPE II on its trust centreas of 21 Sep 2026
    • ISO/IEC 27001Vendor states ISO 27001:2022 on its trust centreas of 21 Sep 2026
    • CSA STARSTAR Level 1 self-assessment (CAIQ)as of 17 Sep 2026
    • ISO certificate"OneStream Software LLC - ISO 27018 Certificate" on the trust centreas of 21 Sep 2026
    • and 3 more
Article 30(2)(f)

Assistance with ICT incidents

The provider must assist the financial entity, at no additional cost or at a cost determined in advance, when an ICT incident related to the service occurs.

No public evidence

  • Incident response and notification

    No public evidence

    An incident response plan or a published notification commitment shows how and when the supplier tells customers about incidents.

Article 30(3)(c)

Business contingency plans for critical functions

Where the service supports a critical or important function, the provider must implement and test business contingency plans and have ICT security measures, tools and policies in place.

Available on request

  • Business continuity and disaster recovery

    Available on request

    A BC/DR plan, or an ISO 22301 certificate, shows the supplier plans and tests for disruption.

Questions buyers ask

Is OneStream Software DORA compliant?

CertReports does not decide that. It shows the public evidence that may support each DORA requirement that reaches vendors: evidence was found or is available on request for due diligence before contracting (Article 28(4)), appropriate information security standards (Article 28(5)), locations of services and data (Article 30(2)(b)), business contingency plans for critical functions (Article 30(3)(c)), and nothing public was found for assistance with ict incidents.

What should I ask OneStream Software for?

Request business continuity and disaster recovery, incident response and notification, and confirm each is current.

Reading for DORA reviews

All articles

This maps third-party obligations to the vendor evidence that may support them. It is not legal advice and never a statement that a vendor or its customers comply; confirm scope and sufficiency with your counsel or auditor. “No public evidence” means nothing public was found at the last check. Citations link to the official text.

Requirements reviewed 21 Sep 2026. The vendor lists the evidence on its trust centre behind a request or NDA; ask for it.