Skip to main content
Zipline logo

Zipline

DORA evidence

With retail operations software from Zipline, you fulfill all your goals by unifying your entire

getzipline.comLast verified 21 Sep 2026
Request the report Are you Zipline?

Regulation (EU) 2022/2554

Zipline against DORA’s vendor requirements

6 provisions of DORA reach the vendors you rely on. For each, the public evidence from Zipline that may support it, with its date and source.

4 evidence found2 no public evidence
Article 28(4)

Due diligence before contracting

Before entering into a contractual arrangement on ICT services, a financial entity shall identify and assess the relevant risks and "undertake all due diligence on prospective ICT third-party service providers".

Evidence found

  • Independent security assurance

    Evidence found

    A current SOC 2 report or ISO/IEC 27001 certificate is the usual evidence that a supplier operates appropriate security measures.

    • SOC 2Vendor states SOC 2 Type II on its trust centreas of 21 Sep 2026
    • ISO certificate"ISO 27001 & CSA STAR Audit Report" on the trust centreas of 21 Sep 2026
    • ISO certificate"ISO 27001 & CSA STAR First Surveillance Audit Report" on the trust centreas of 21 Sep 2026
    • ISO certificate"ISO 27001 Certificate" on the trust centreas of 21 Sep 2026
    • and 1 more

  • Security testing and documentation

    Evidence found

    A penetration test report, a completed standard questionnaire (SIG, CAIQ, HECVAT) or security documentation shows how the supplier tests and runs its controls.

Article 28(5)

Appropriate information security standards

Financial entities "may only enter into contractual arrangements with ICT third-party service providers that comply with appropriate information security standards".

Evidence found

  • Independent security assurance

    Evidence found

    A current SOC 2 report or ISO/IEC 27001 certificate is the usual evidence that a supplier operates appropriate security measures.

    • SOC 2Vendor states SOC 2 Type II on its trust centreas of 21 Sep 2026
    • ISO certificate"ISO 27001 & CSA STAR Audit Report" on the trust centreas of 21 Sep 2026
    • ISO certificate"ISO 27001 & CSA STAR First Surveillance Audit Report" on the trust centreas of 21 Sep 2026
    • ISO certificate"ISO 27001 Certificate" on the trust centreas of 21 Sep 2026
    • and 1 more
Article 30(2)(b)

Locations of services and data

The contract must state the regions or countries where the ICT services will be provided and where data will be processed, including the storage location, and require notice before any change.

Evidence found

  • Where data is hosted and processed

    Evidence found

    The regions or countries where the service runs and data is stored, from the vendor or its subprocessor list.

Article 30(2)(c)

Protection of data, including personal data

The contract must cover availability, authenticity, integrity and confidentiality in relation to the protection of data, including personal data.

Evidence found

  • Data processing agreement

    Evidence found

    The DPA is where processing instructions, confidentiality, security, sub-processing and audit rights are written down.

  • Independent security assurance

    Evidence found

    A current SOC 2 report or ISO/IEC 27001 certificate is the usual evidence that a supplier operates appropriate security measures.

    • SOC 2Vendor states SOC 2 Type II on its trust centreas of 21 Sep 2026
    • ISO certificate"ISO 27001 & CSA STAR Audit Report" on the trust centreas of 21 Sep 2026
    • ISO certificate"ISO 27001 & CSA STAR First Surveillance Audit Report" on the trust centreas of 21 Sep 2026
    • ISO certificate"ISO 27001 Certificate" on the trust centreas of 21 Sep 2026
    • and 1 more
Article 30(2)(f)

Assistance with ICT incidents

The provider must assist the financial entity, at no additional cost or at a cost determined in advance, when an ICT incident related to the service occurs.

No public evidence

  • Incident response and notification

    No public evidence

    An incident response plan or a published notification commitment shows how and when the supplier tells customers about incidents.

Article 30(3)(c)

Business contingency plans for critical functions

Where the service supports a critical or important function, the provider must implement and test business contingency plans and have ICT security measures, tools and policies in place.

No public evidence

  • Business continuity and disaster recovery

    No public evidence

    A BC/DR plan, or an ISO 22301 certificate, shows the supplier plans and tests for disruption.

Questions buyers ask

Is Zipline DORA compliant?

CertReports does not decide that. It shows the public evidence that may support each DORA requirement that reaches vendors: evidence was found or is available on request for due diligence before contracting (Article 28(4)), appropriate information security standards (Article 28(5)), locations of services and data (Article 30(2)(b)), protection of data, including personal data (Article 30(2)(c)), and nothing public was found for assistance with ict incidents, business contingency plans for critical functions.

What should I ask Zipline for?

Request incident response and notification, business continuity and disaster recovery, and confirm each is current.

Reading for DORA reviews

All articles

This maps third-party obligations to the vendor evidence that may support them. It is not legal advice and never a statement that a vendor or its customers comply; confirm scope and sufficiency with your counsel or auditor. “No public evidence” means nothing public was found at the last check. Citations link to the official text.

Requirements reviewed 21 Sep 2026. The vendor lists the evidence on its trust centre behind a request or NDA; ask for it.