Akia
Security and trust center evidence
Akia is a text-messaging platform designed to help hotels grow reputation and improve guest
Summary
Akia has 1 registry-verified row, and 1 expired in the CertReports index, last verified 26 Oct 2026. The strongest row is CSA STAR: STAR Level 1 self-assessment (CAIQ). This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.
Reviewer brief
Under CSA STAR, as of 12 Oct 2026, Akia is listed in the CSA STAR registry with a Level 1 self-assessment (CAIQ), originally issued 15 Jan 2021. Under the EU-US Data Privacy Framework, as of 12 Oct 2026, Akia's listing is marked inactive, indicating the framework status has expired. No public evidence was found for SOC 2 as of 12 Oct 2026. No public evidence was found for HIPAA as of 12 Oct 2026, so no BAA offering has been confirmed. Reviewers relying on the CSA STAR record should verify the self-assessment remains current, since no expiry date is listed for the 15 Jan 2021 submission.
- CSA STAR: listed in CSA STAR registry, Level 1 self-assessment (CAIQ), issued 15 Jan 2021 (as of 12 Oct 2026)
- EU-US Data Privacy Framework: status inactive/expired (as of 12 Oct 2026)
- SOC 2 / HIPAA: no public evidence found (as of 12 Oct 2026)
Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 14 Oct 2026; it is regenerated whenever a row changes.
Among collaboration vendors
1verified rows
Category median 1, across 95 indexed collaboration vendors. Akia has more verified rows than 42 percent of them.
guest messaginghospitality communicationssms platformtext messaging
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Legal artefacts
No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this.
Subprocessors
No subprocessor list captured yet.
Change history
- 18 Sep 2026First indexed by CertReports2 evidence rows across 2 frameworks entered the index.
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Evidence against regulations
All regulations for AkiaHow much of each regulation’s vendor requirements Akia’s public evidence reaches.
Reviewing a vendor on public evidence
All articlesWhat Is a Trust Centre? Vendor Evidence vs Office Settings
Solomon Amos · 28 Oct 2026 · 10 min read