Alchemer

Security and trust center evidence

Alchemer is transforming insights into action with powerful customer experience management & online survey

alchemer.com Customer supportLast verified 26 Oct 2026

Alchemer has 1 registry-verified row in the CertReports index, last verified 26 Oct 2026. The strongest row is EU-US Data Privacy Framework: Active: EU-US Certification, SW-US Certification, UK Extension Certification. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

Alchemer is listed in the EU-US Data Privacy Framework registry as active, as of 17 Sep 2026. The Data Privacy Framework listing includes the EU-US Certification, the SW-US Certification, and the UK Extension Certification, as of 17 Sep 2026. The certification was issued 4 Aug 2017 and the registry entry runs through 20 Jan 2027, as of 17 Sep 2026. No public evidence was found for PCI DSS for Alchemer as of 17 Sep 2026. No public evidence was found for FedRAMP for Alchemer as of 17 Sep 2026.

EU-US Data Privacy Framework: listed in the DPF registry as Active (EU-US, SW-US, UK Extension Certifications), as of 17 Sep 2026
DPF certification issued 4 Aug 2017, registry entry runs through 20 Jan 2027 (as of 17 Sep 2026)
PCI DSS and FedRAMP: no public evidence found (as of 17 Sep 2026)

Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 21 Sep 2026; it is regenerated whenever a row changes.

Among customer support vendors

1verified rows

Category median 1, across 109 indexed customer support vendors. Alchemer has more verified rows than 37 percent of them.

data collectionfeedback formsquestionnairessurveys

Compare with similar vendors

Pick your own comparison

Compliance grid

EU-US Data Privacy FrameworkVerified
Active: EU-US Certification, SW-US Certification, UK Extension Certification
as of 26 Oct 2026
1 source

No public evidence yet for HIPAA, SOC 2, GDPR, FedRAMP, PCI DSS, ISO 27001, CSA STAR, Cyber Essentials, ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this.

Subprocessors

No subprocessor list captured yet.

Change history

18 Sep 2026First indexed by CertReports1 evidence row across 1 framework entered the index.

Similar vendors with evidence

Related by product tags and the Customer support category, ranked by shared tags, description similarity and overlapping evidence. Never by popularity.