Calabrio

Security and trust center evidence

Verint WEM optimizes contact center workforce efficiency with AI-powered forecasting, scheduling, performance management, and employee

calabrio.com Communications and CPaaSLast verified 26 Oct 2026

Vendor website Are you Calabrio?

DPFVerified

Calabrio has 1 registry-verified row in the CertReports index, last verified 26 Oct 2026. The strongest row is EU-US Data Privacy Framework: Active: EU-US Certification, SW-US Certification, UK Extension Certification. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

As of 17 Sep 2026, Calabrio is listed in the EU-US Data Privacy Framework registry as active for the EU-US Certification, SW-US Certification and UK Extension Certification. The EU-US Data Privacy Framework registry entry as of 17 Sep 2026 records the certification as issued 21 Aug 2018 and expiring 17 Nov 2026. No public evidence found for a SOC 2 report for Calabrio as of 17 Sep 2026. No public evidence found for an ISO/IEC 27001 certificate for Calabrio as of 17 Sep 2026. No public evidence found for a FedRAMP authorization or a CSA STAR registry listing for Calabrio as of 17 Sep 2026.

Listed in the EU-US Data Privacy Framework registry as active (EU-US, SW-US, UK Extension), issued 21 Aug 2018, expiring 17 Nov 2026, as of 17 Sep 2026
Certification is currently active and not flagged as expired in the registry, as of 17 Sep 2026
No public evidence found for SOC 2, ISO/IEC 27001, FedRAMP or CSA STAR as of 17 Sep 2026

Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 23 Sep 2026; it is regenerated whenever a row changes.

Among communications and cpaas vendors

1verified rows

Category median 1, across 45 indexed communications and cpaas vendors. Calabrio has more verified rows than 33 percent of them.

contact centerforecastingperformance managementschedulingworkforce management

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Compliance grid

EU-US Data Privacy FrameworkVerified
Active: EU-US Certification, SW-US Certification, UK Extension Certification
as of 26 Oct 2026
1 source

No public evidence yet for HIPAA, SOC 2, GDPR, FedRAMP, PCI DSS, ISO 27001, CSA STAR, Cyber Essentials, ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this.

Subprocessors

No subprocessor list captured yet.

Change history

18 Sep 2026First indexed by CertReports1 evidence row across 1 framework entered the index.

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