No public evidenceCloudRadial and GDPR
CertReports found no public GDPR evidence for CloudRadial as of unknown date. This does not mean the vendor is non-compliant. It means CertReports found no public evidence at the last check.
Evidence
- Kind
- listing
- Issued or listed
- 10 Apr 2026
- Expires or valid through
- 10 Apr 2027
- Scope
- Purposes for Which Personal Data is Processed Azurative LLC ("CloudRadial") processes personal data received under the EU-U.S. Data Privacy Framework to: (1) operate and deliver the CloudRadial platform, including the Unified Client Portal, ServiceAI, ChatAI, and related products; (2) manage customer accounts and provide technical support; (3) send product updates and marketing communications, with opt-out available; (4) monitor usage, analyze performance, and improve platform features; (5) process subscription payments; and (6) comply with applicable legal obligations. Types of Personal Data Processed: CloudRadial acts as a data controller with respect to its own customer relationships, and as a data processor on behalf of MSP customers with respect to their end users' personal data. Customer and Account Data – Names, email addresses, and login credentials of MSP customers and their authorized users. End-User and Support Ticket Data – Names, email addresses, and support ticket content submitted through the platform on behalf of MSP customers. Ticket content may incidentally include sensitive personal data (e.g., financial or health information). CloudRadial processes this data solely as a data processor on behalf of the MSP customer. Website Visitor Data – IP addresses, browser information, pages visited, and device identifiers collected from cloudradial.com visitors. Usage and Behavioral Data – Platform usage, session, cookie, and analytics data. Payment Data – Payment-related information processed through third-party processors; CloudRadial does not store payment card details directly. Third Parties to Whom Personal Data May Be Disclosed: Analytics and Monitoring Providers – Google, Mixpanel, LogRocket, Beamer, LinkedIn, Facebook, and Reddit. Payment Processors – Stripe, Authorize.Net, and Zoho, in accordance with PCI-DSS standards. PSA Integration Partners – ConnectWise, Autotask, HaloPSA, Kaseya BMS, and Syncro, to deliver requested platform integrations. Subprocessors – Third-party service providers supporting platform operations, subject to confidentiality obligations. Current list available at cloudradial.com/subprocessor-list. Legal and Regulatory Authorities – Where required by law or to protect the rights and safety of Azurative LLC, its customers, or the public. Successor Entities – In the event of a merger, acquisition, or asset sale, with prior notice to affected individuals.
| Source | Captured | Quote | Links |
|---|---|---|---|
Data Privacy Framework list Official registry · HTTP 200 | 17 Sep 2026 | CloudRadial: Active: EU-US Certification, UK Extension Certification | Live pagesha256 65ca68ce10 |
What GDPR means, and what it does not
"GDPR compliant" is a claim, not a certification. The verifiable facts are a public DPA, SCC usage, an EU representative, data residency options and a Data Privacy Framework listing.
Read the GDPR guide and browse all vendors with evidenceQuestions buyers ask
Is CloudRadial GDPR compliant?
There is no GDPR certification in general use. The verifiable facts are a public data processing agreement, standard contractual clauses, an EU representative and a Data Privacy Framework listing. See the legal artefacts and the DPF row on this page, each with its capture date.
How does CertReports verify this?
Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.
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