Directly
Security and trust center evidence
Directly On Demand Customer Support is now part of
Summary
Directly has , and 1 expired in the CertReports index, last verified 2 Nov 2026. The strongest row is EU-US Data Privacy Framework: Inactive. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.
Reviewer brief
As of 2 Nov 2026, CertReports holds 1 expired row for Directly, drawn from the Data Privacy Framework list. Directly previously appeared with EU-US Data Privacy Framework evidence, but the listing is no longer active and CertReports found no renewal as of 2 Nov 2026. No public evidence was found for SOC 2, ISO/IEC 27001, HIPAA and GDPR as of 2 Nov 2026; that is a gap in the public record, not a finding of non-coverage, and the vendor can supply it under NDA.
- EU-US Data Privacy Framework: Inactive, expired as of 2 Nov 2026
Facts only, each dated; nothing here is inferred, scored or advised.
Among customer support vendors
0verified rows
Category median 1, across 110 indexed customer support vendors. Directly has no registry-verified row yet, like 36 percent of them; its evidence is vendor-stated or reported.
agent networkcustomer supporton-demand supportsupport platform
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Legal artefacts
No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this.
Subprocessors
No subprocessor list captured yet.
Change history
- 18 Sep 2026First indexed by CertReports1 evidence row across 1 framework entered the index.
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Evidence against regulations
All regulations for DirectlyHow much of each regulation’s vendor requirements Directly’s public evidence reaches.
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