Engageware

Security and trust center evidence

Virtual Event AI in CX summit: From proof of concept to proof of value in regulated industries Register now The most used AI-powered

engageware.com Customer supportLast verified 2 Nov 2026

Request the report Are you Engageware?

DPFVerified

Engageware has 1 registry-verified row in the CertReports index, last verified 2 Nov 2026. The strongest row is EU-US Data Privacy Framework: Active: SW-US Certification, EU-US Certification, UK Extension Certification. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

As of 2 Nov 2026, CertReports holds 1 registry-verified row for Engageware, drawn from the Data Privacy Framework list. Engageware is listed in the Data Privacy Framework list for EU-US Data Privacy Framework (Active: SW-US Certification, EU-US Certification, UK Extension Certification), dated 11 Oct 2016. No public evidence was found for SOC 2, ISO/IEC 27001, HIPAA and GDPR as of 2 Nov 2026; that is a gap in the public record, not a finding of non-coverage, and the vendor can supply it under NDA.

EU-US Data Privacy Framework: Active: SW-US Certification, EU-US Certification, UK Extension Certification, verified as of 2 Nov 2026

Facts only, each dated; nothing here is inferred, scored or advised.

Among customer support vendors

1verified rows

Category median 1, across 110 indexed customer support vendors. Engageware has more verified rows than 36 percent of them.

ai platformcustomer engagementcustomer experienceregulated industries

Compare with similar vendors

Pick your own comparison

Compliance grid

EU-US Data Privacy FrameworkVerified
Active: SW-US Certification, EU-US Certification, UK Extension Certification
as of 2 Nov 2026
2 sources

No public evidence yet for HIPAA, SOC 2, GDPR, FedRAMP, PCI DSS, ISO 27001, CSA STAR, Cyber Essentials, ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this. Check the vendor trust centre.

Subprocessors

No subprocessor list captured yet.

Change history

29 Sep 2026EU-US Data Privacy Framework state changedState moved from Expired to Verified.
18 Sep 2026First indexed by CertReports1 evidence row across 1 framework entered the index.

Similar vendors with evidence

Related by product tags and the Customer support category, ranked by shared tags, description similarity and overlapping evidence. Never by popularity.