- Kind
- Listing
- Issued or listed
- 2 May 2024
- Scope
- 1. We collect the data of individuals (i)who subscribe to our services; (ii) who are provided with login credentials to sign in to our services on behalf of our customer; and (iii) who sign in to our services using third-party sign-on services. We collect their data to (a) create an authorized user account; (b) verify an authorized user's identity and help them log onto our services; (c) communicate with a user regarding our existing products and services including notifications of any alerts or updates; (d) send a user information about our other products or services, events, webinars, or programs. We share this data with third parties who assist us in creating user accounts, and sending users notifications and information about our products, services, webinars, etc.
2. We collect the data of users (i) who provide certain information through the service while filling out a survey about their user experience or feedback or (ii) who contact us or speak to our representatives. We collect their data to (a) improve our services; (b) send information about our products, services, and any other marketing messages; and (c) respond to users' queries or questions if any. We share this data with third parties who assist in improving the services, sending information about our services, or responding to user queries.
3. We collect the data of individuals who request a demo to (a) give them a demo and (b) inform, promote, and market services to such individuals. We share this data with third parties who assist us in providing these services.
4. We collect the data of individuals who provide us with information by filling out forms on our website or by contacting or speaking to our sales representatives to (a) respond to their queries or requests; and (b) send information about our products, services and any other marketing messages. We share this data with third parties who assist us in sending marketing messages and in responding to individual queries or requests.
5. We collect the data of users who request customer support services to (a) respond to such users' queries, and comments and provide customer. We share this data with third parties who assist us in providing these customer support services.
6. We collect data of our website visitors (a) for market analysis and research; (b) to protect our data from threats, violations, and breaches, if any; and (c) to inform, promote and offer our services to such website visitors. We share this data with third parties who provide us with services in connection with such processing.
7. We collect the data relating to the users' interaction with our services or our query logs to develop, improve, support, and operate our services. We share this data with third parties who assist us in developing, improving, and operating our services.
8. We collect data of individuals from (i) t third-party sources who share with us such data through a valid agreement without breach of any confidentiality clause and with all necessary approvals and authorizations, in accordance with applicable law, and (b) public platforms. We collect this data to update, expand, and analyze our records and create more tailored advertising to provide services. We share this data with third-parties who assist us in such processing.