Front
GDPR evidence
Customer communications hub for building strong relationships
No public evidenceFront and GDPR
CertReports found no public GDPR evidence for Front as of unknown date. This does not mean the vendor is non-compliant. It means CertReports found no public evidence at the last check.
Evidence
- Kind
- listing
- Issued or listed
- 1 Dec 2016
- Expires or valid through
- 16 Dec 2026
- Scope
- Front provides a customer operations platform that our business customers use to streamline communication and provide customer service. Through the Front platform, Front customers decide what data to submit, but it may include personal data pertaining to customers’ own customers and customer personnel, including first and last name, title, position, employer, company email, phone, physical business address), and message content. Front uses third party service providers to assist us in providing our services to customers, including to provide customer support to our customers, perform database monitoring and other technical operations, facilitate the drafting and/or transmission of communications, provide data hosting and storage services, enable search features, provide content delivery network services, and enable artificial intelligence functionality. These third parties may access, process, or store personal data while providing their services. To operate our business (to deliver Front’s services, coordinate marketing and advertising campaigns, administer and maintain IT systems and business processes, etc.), Front processes personal data regarding customers and prospective customers, and personal data that customers submit to our services for processing on their behalf. This includes personal data such as contact data, account data, transaction data, communications data, security data, and referral data, which may be collected directly from the individual or through third party sources such as data brokers, business contacts, public sources, authentication services, and social media platforms. When a person navigates through Front’s websites, mobile apps, communications, and other online services, information about the person, their computer or device, and their browsing actions and usage activity may automatically be collected by Front and its service providers and advertising partners. Front may share personal data with its affiliates, service providers, payment processors, authentication services, other users and the public, professional advisors, authorities, and business transferees. To recruit, interview, and evaluate job candidates, conduct background checks, arrange employment agreements, pay personnel, administer leave, evaluate and manage employee performance, and comply with legal, safety, and protection requirements, among other employer duties and activities, Front collects personal data. Such personal data may include contact data, identity data (e.g., national identification and/or passport details), immigration data, biographical data, employment data, performance data, compensation data, related persons data, systems data, expenses and travel data, and health and compliance data. This data may come directly from the individual or from a third party source such as job boards, providers of services and benefits provided to employees, prior employers, professional references, employment agencies, publicly available sources, etc. Personal data collected in an employment context may be shared with Front’s affiliates, service providers, benefits providers, marketing audience, customers and business partners, public and governmental authorities, professional advisors, future employers, and corporate transaction participants, among other parties.
| Source | Captured | Quote | Links |
|---|---|---|---|
Data Privacy Framework list Official registry · HTTP 200 | 17 Sep 2026 | FrontApp, Inc: Active: SW-US Certification, EU-US Certification, UK Extension Certification | Live pagesha256 c319456448 |
What GDPR means, and what it does not
"GDPR compliant" is a claim, not a certification. The verifiable facts are a public DPA, SCC usage, an EU representative, data residency options and a Data Privacy Framework listing.
Read the GDPR guide and browse all vendors with evidenceQuestions buyers ask
Is Front GDPR compliant?
There is no GDPR certification in general use. The verifiable facts are a public data processing agreement, standard contractual clauses, an EU representative and a Data Privacy Framework listing. See the legal artefacts and the DPF row on this page, each with its capture date.
How does CertReports verify this?
Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.
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