Front

Security and trust center evidence

Customer communications hub for building strong relationships

front.com Customer supportLast verified 2 Nov 2026

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HIPAAVendor-stated

SOC 2Vendor-stated

GDPRVendor-stated

ISO 27001Vendor-stated

DPFVerified

CCPAVendor-stated

Front has 1 registry-verified row and 5 vendor-stated rows in the CertReports index, last verified 2 Nov 2026. The strongest row is HIPAA: Vendor displays a HIPAA badge on its trust centre (claim; BAA availability not yet captured). This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

Front is listed in the EU-US Data Privacy Framework registry with active SW-US, EU-US, and UK Extension certifications, issued 1 Dec 2016 and expiring 16 Dec 2026, confirmed as of 17 Sep 2026. Front displays a HIPAA badge on its trust centre, though BAA availability is not confirmed, as of 18 Sep 2026. Front states on its trust centre that it holds SOC 2, GDPR, ISO/IEC 27001:2022, and CCPA/CPRA compliance, as of 18 Sep 2026. The EU-US Data Privacy Framework certification for Front, as of 17 Sep 2026, remains active and has not yet expired. No FedRAMP or CSA STAR evidence rows were supplied for Front as of 18 Sep 2026.

Displays a HIPAA badge on its trust centre as of 18 Sep 2026; BAA availability not confirmed in the evidence
Active EU-US Data Privacy Framework certification, issued 1 Dec 2016, expires 16 Dec 2026 - listed as of 17 Sep 2026
States SOC 2, GDPR, ISO/IEC 27001:2022, and CCPA/CPRA on its trust centre as of 18 Sep 2026

Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 19 Sep 2026; it is regenerated whenever a row changes.

Among customer support vendors

1verified rows

Category median 1, across 110 indexed customer support vendors. Front has more verified rows than 36 percent of them.

customer communicationscustomer service automationhelpdeskteam inbox

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Compliance grid

No public evidence yet for FedRAMP, PCI DSS, CSA STAR, Cyber Essentials, ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

Public · as of 30 Sep 2026

Open

Subprocessors

No subprocessor list captured yet.

Security profile

Pen test cadence: annual

Displayed as a security profile from public statements, not as attestations, as of 30 Sep 2026.

Change history

18 Sep 2026CCPA / CPRA evidence addedA CCPA / CPRA row entered the index with state Vendor-stated.
18 Sep 2026GDPR evidence addedA GDPR row entered the index with state Vendor-stated.
18 Sep 2026HIPAA evidence addedA HIPAA row entered the index with state Vendor-stated.
18 Sep 2026ISO/IEC 27001 evidence addedA ISO/IEC 27001 row entered the index with state Vendor-stated.
18 Sep 2026SOC 2 evidence addedA SOC 2 row entered the index with state Vendor-stated.

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