GoTo

Security and trust center evidence

Businesses of all sizes trust GoTo to power business growth and support

goto.com Communications and CPaaSLast verified 2 Nov 2026

GoTo has 1 registry-verified row in the CertReports index, last verified 2 Nov 2026. The strongest row is EU-US Data Privacy Framework: Active: EU-US Certification, SW-US Certification, UK Extension Certification. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

EU-US Data Privacy Framework: GoTo is listed in the Data Privacy Framework registry as active under the EU-US Certification, SW-US Certification and UK Extension Certification, as of 17 Sep 2026. EU-US Data Privacy Framework: The listing shows an original issue date of 5 Dec 2016 and a current expiry date of 7 Apr 2027, as of 17 Sep 2026. SOC 2: No public evidence found for GoTo, as of 19 Sep 2026. FedRAMP: No public evidence found for GoTo, as of 19 Sep 2026. GDPR: No public evidence found for GoTo, as of 19 Sep 2026.

EU-US Data Privacy Framework: registry-listed active, EU-US, SW-US and UK Extension Certifications, issued 5 Dec 2016, expires 7 Apr 2027 - as of 17 Sep 2026
SOC 2: no public evidence found - as of 19 Sep 2026
GDPR: no public evidence found - as of 19 Sep 2026

Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 19 Sep 2026; it is regenerated whenever a row changes.

Among communications and cpaas vendors

1verified rows

Category median 1, across 45 indexed communications and cpaas vendors. GoTo has more verified rows than 36 percent of them.

business phone systemcontact centerit supportunified communicationsvoip

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Compliance grid

EU-US Data Privacy FrameworkVerified
Active: EU-US Certification, SW-US Certification, UK Extension Certification
as of 2 Nov 2026
1 source

No public evidence yet for HIPAA, SOC 2, GDPR, FedRAMP, PCI DSS, ISO 27001, CSA STAR, Cyber Essentials, ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this.

Subprocessors

No subprocessor list captured yet.

Change history

18 Sep 2026First indexed by CertReports1 evidence row across 1 framework entered the index.

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