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Grafana Labs

GDPR evidence

grafana.comDevOps and observabilityLast verified 17 Sep 2026
GDPR mark, CertReports state No public evidenceNo public evidence

Grafana Labs and GDPR

CertReports found no public GDPR evidence for Grafana Labs as of unknown date. This does not mean the vendor is non-compliant. It means CertReports found no public evidence at the last check.

Evidence

VerifiedActive: SW-US Certification, EU-US Certification, UK Extension Certification
as of 17 Sep 2026 · confidence 100%
Kind
listing
Issued or listed
12 Nov 2020
Expires or valid through
23 Jan 2027
Scope
See https://grafana.com/legal/privacy-policy/ We process information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We indicate the specific processing grounds we rely on next to each purpose listed below. If you provide the data and the instructions, then you are the data controller and GL is the data processor. If we determine the purposes for which we collect and use your personal information, then we are the Controller. We use the information we collect or receive: T o facilitate account creation and logon process. If you choose to link your account with us to a third party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate these processes. See the “How Do We Handle Your Social Logins” section for information. To send you marketing and promotional communications. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time by clicking on the unsubscribe link in the emails that we send, editing the settings and preference in your account, or by contacting us at [email protected]. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To send administrative information to you. We may use your personal information to send you product, service and new feature information, as well as changes to our terms, conditions, and policies. Deliver targeted advertising to you. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness. See our Cookie Policy: https://grafana.com/terms/. Request Feedback. We may use your information to request feedback and to contact you about your use of our Services. T o protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention). To enforce our terms, conditions and policies for Business Purposes, Legal Reasons and Contractual. To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond. To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order. To deliver services to the user. We may use your information to provide you with the requested service. To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services. Site usage and session information. We collect information about your interaction with the Services, including the resources that you access, pages viewed, how much time you spent on a page, and how you reached our website. We also log the details of your visits to our website and information generated in the course of using our website, such as mouse movements, clicks, page visits, text entered, how long you spent on a page, and other details of your actions on our website. If you’d like to opt-out of these interactions, please click here. For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We share information with consent, to comply with laws, to provide services, to protect rights, and to fulfill business obligations. • Consent: We may process data if given specific consent to use personal information for a specific purpose. • Legitimate Interests: We may process data when it is reasonably necessary to achieve our legitimate business interests. • Performance of a Contract: Where we have entered into a contract, we may process your personal information to fulfill the terms of our contract. • Legal Obligations: We may disclose information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements). • Vital Interests: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved. More specifically, we may need to process data or share personal information in the following situations: • Vendors, Consultants and Other Third-Party Service Providers. We may share data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about interactions with the Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. • Business Transfers. We may share or transfer information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. Cookies We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Social Logins Our Services offer the ability to register and login using third party social media account details (like your GitHub or Google logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider, but will often include your name, e-mail address, friends list, profile picture as well as other information you choose to make public. Please note that we do not control, and are not responsible for, other uses of personal information by third party social media providers. We recommend reviewing their privacy policy to understand how they collect, use and share your personal information, and how to set privacy preferences on their sites and apps. The following information is in regards to third parties who personal data is shared with: We share information with consent, to comply with laws, to provide services, to protect rights, and to fulfill business obligations. Consent: We may process data if given specific consent to use personal information for a specific purpose. Legitimate Interests: We may process data when it is reasonably necessary to achieve our legitimate business interests. Performance of a Contract: Where we have entered into a contract, we may process your personal information to fulfill the terms of our contract. Legal Obligations: We may disclose information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements). Vital Interests: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved. More specifically, we may need to process data or share personal information in the following situations: Vendors, Consultants and Other Third-Party Service Providers. We may share data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about interactions with the Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Business Transfers. We may share or transfer information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. Cookies We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Social Logins Our Services offer the ability to register and login using third party social media account details (like your GitHub or Google logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider, but will often include your name, e-mail address, friends list, profile picture as well as other information you choose to make public. Please note that we do not control, and are not responsible for, other uses of personal information by third party social media providers. We recommend reviewing their privacy policy to understand how they collect, use and share your personal information, and how to set privacy preferences on their sites and apps.
SourceCapturedQuoteLinks
Data Privacy Framework list
Official registry · HTTP 200
17 Sep 2026Grafana Labs: Active: SW-US Certification, EU-US Certification, UK Extension Certification
Live pagesha256 97bcce9313
What GDPR means, and what it does not

"GDPR compliant" is a claim, not a certification. The verifiable facts are a public DPA, SCC usage, an EU representative, data residency options and a Data Privacy Framework listing.

Read the GDPR guide and browse all vendors with evidence

Questions buyers ask

Is Grafana Labs GDPR compliant?

There is no GDPR certification in general use. The verifiable facts are a public data processing agreement, standard contractual clauses, an EU representative and a Data Privacy Framework listing. See the legal artefacts and the DPF row on this page, each with its capture date.

How does CertReports verify this?

Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.

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