Hotjar

Security and trust center evidence

Contentsquare, the global leader in digital experience analytics, has joined forces with Hotjar, the leading product experience insights

hotjar.com AnalyticsLast verified 21 Sep 2026

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SOC 2Vendor-stated

ISO 27001Vendor-stated

ISO 27701Vendor-stated

ISO 27017Vendor-stated

ISO 27018Vendor-stated

Hotjar has 5 vendor-stated rows in the CertReports index, last verified 21 Sep 2026. The strongest row is SOC 2: Vendor states SOC 2 Type II on its trust centre. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

Hotjar states on its trust centre that it has a SOC 2 Type II report, based on evidence captured via Drata as of 19 Sep 2026. Hotjar also states on its trust centre that it holds ISO/IEC 27001, as of 19 Sep 2026. Hotjar further states on its trust centre that it holds ISO/IEC 27701, as of 19 Sep 2026. Hotjar additionally states on its trust centre that it holds ISO/IEC 27017, as of 19 Sep 2026. Hotjar also states on its trust centre that it holds ISO/IEC 27018, as of 19 Sep 2026, and all five of these SOC 2 and ISO disclosures are vendor-stated claims rather than registry listings as of 19 Sep 2026.

SOC 2 Type II: vendor-stated on trust centre, as of 19 Sep 2026
ISO/IEC 27001, 27701, 27017 and 27018: vendor-stated on trust centre, as of 19 Sep 2026
No registry-listed evidence found for Hotjar as of 19 Sep 2026 - all disclosures are vendor statements

Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 19 Sep 2026; it is regenerated whenever a row changes.

Among analytics vendors

0verified rows

Category median 0, across 275 indexed analytics vendors. Hotjar has no registry-verified row yet, like 61 percent of them; its evidence is vendor-stated or reported.

heatmapsproduct analyticssession recordingweb analytics

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Compliance grid

No public evidence yet for HIPAA, GDPR, FedRAMP, PCI DSS, CSA STAR, Cyber Essentials, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

Data processing agreement

On request · Listed on the trust centre as "Data Processing Agreement (DPA)" · as of 21 Sep 2026

Open

Subprocessors

No subprocessor list captured yet.

Security profile

Pen test cadence: report available

Displayed as a security profile from public statements, not as attestations, as of 21 Sep 2026.

Change history

22 Sep 2026DPA changedThe data processing agreement URL changed.
19 Sep 2026First indexed by CertReports5 evidence rows across 5 frameworks entered the index.