IntouchCX

Security and trust center evidence

IntouchCX is a global BPO leader delivering digital transformation services, customer experience solutions, AI-powered support, and

intouchcx.com Customer supportLast verified 2 Nov 2026

Vendor website Are you IntouchCX?

PCI DSSVerified

IntouchCX has 1 registry-verified row in the CertReports index, last verified 2 Nov 2026. The strongest row is PCI DSS: Listed on the Visa Global Registry as PCI DSS validated through 2027-05-31. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

As of 2 Nov 2026, CertReports holds 1 registry-verified row for IntouchCX, drawn from the Visa Global Registry. IntouchCX is listed in the Visa Global Registry of Service Providers for PCI DSS (Listed on the Visa Global Registry as PCI DSS validated through 2027-05-31), dated 29 Mar 2024, assessed by Coalfire Systems, Inc. No public evidence was found for SOC 2, ISO/IEC 27001, HIPAA and GDPR as of 2 Nov 2026; that is a gap in the public record, not a finding of non-coverage, and the vendor can supply it under NDA.

PCI DSS: Listed on the Visa Global Registry as PCI DSS validated through 2027-05-31, verified as of 2 Nov 2026

Facts only, each dated; nothing here is inferred, scored or advised.

Among customer support vendors

1verified rows

Category median 1, across 110 indexed customer support vendors. IntouchCX has more verified rows than 36 percent of them.

ai-powered supportbpocustomer experienceoutsourcing

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Compliance grid

PCI DSSVerified
Listed on the Visa Global Registry as PCI DSS validated through 2027-05-31
as of 2 Nov 2026
2 sources · Coalfire Systems, Inc

No public evidence yet for HIPAA, SOC 2, GDPR, FedRAMP, ISO 27001, CSA STAR, Cyber Essentials, ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this.

Subprocessors

No subprocessor list captured yet.

Change history

18 Sep 2026First indexed by CertReports1 evidence row across 1 framework entered the index.

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