Invoca

Security and trust center evidence

Convert more inbound leads with AI that engages, qualifies, and routes high-intent buyers across online and offline

invoca.com Sales toolsLast verified 2 Nov 2026

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ISO 27001Vendor-stated

DPFVerified

CCPAVendor-stated

Invoca has 1 registry-verified row and 6 vendor-stated rows in the CertReports index, last verified 2 Nov 2026. The strongest row is HIPAA: Vendor displays a HIPAA badge on its trust centre (claim; BAA availability not yet captured). This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

As of 2 Nov 2026, CertReports holds 1 registry-verified row and 6 vendor-stated rows for Invoca, drawn from its trust centre (Vanta) and the Data Privacy Framework list. Invoca is listed in the Data Privacy Framework list for EU-US Data Privacy Framework (Active: UK Extension Certification, SW-US Certification, EU-US Certification), dated 14 Nov 2016. Invoca states on its trust centre that it holds that it will sign a business associate agreement, a SOC 2 Type II report, a data processing agreement, a PCI DSS attestation of compliance, an ISO/IEC 27001 certificate and an CCPA / CPRA privacy notice, captured 21 Sep 2026; these are vendor statements, not independent confirmations. No public evidence was found for FedRAMP as of 2 Nov 2026; that is a gap in the public record, not a finding of non-coverage, and the vendor can supply it under NDA.

EU-US Data Privacy Framework: Active: UK Extension Certification, SW-US Certification, EU-US Certification, verified as of 2 Nov 2026
HIPAA: Vendor displays a HIPAA badge on its trust centre (claim; BAA availability not yet captured), vendor-stated as of 21 Sep 2026
SOC 2: Vendor states SOC 2 on its trust centre, vendor-stated as of 21 Sep 2026

Facts only, each dated; nothing here is inferred, scored or advised.

Among sales tools vendors

1verified rows

Category median 0, across 49 indexed sales tools vendors. Invoca has more verified rows than 57 percent of them.

call trackingconversation analyticslead routing

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Compliance grid

No public evidence yet for FedRAMP, CSA STAR, Cyber Essentials, ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

Subprocessor list

Public · 13 subprocessors listed on the trust centre · as of 21 Sep 2026

Open

Public · as of 21 Sep 2026

Open

AI and data use policy

On request · Listed on the trust centre as "Invoca AI Agent Security & Governance" · as of 21 Sep 2026

Open

Subprocessors (13)

Amazon Web ServicesInfrastructure, AI model hosting · US, EU
AN
aninetworksCarrier / Numbering service · US
BA
BandwidthPhone numbers and SIP/voice · US, UK, EU
BL
Baseten Labs Inc.AI/ML inference · US
CO
commioVoice and SMS carrier services · US
DatabricksAI model hosting · US, EU
Google Cloud PlatformInfrastructure, AI model hosting · US, EU
LiveKitAI Voice · US
LU
LumenTelephony · US
Redis, IncInfrastructure · US
RI
RouteTrst Inc (RouteTrust)Least-Cost Routing (LCR), toll-free number management, and call quality analytics · US
SinchVoice termination/SIP/SMS · US, EU
SO
somosNumbering services · US

Security profile

Pen test cadence: report available

Displayed as a security profile from public statements, not as attestations, as of 21 Sep 2026.

Change history

18 Sep 2026CCPA / CPRA evidence addedA CCPA / CPRA row entered the index with state Vendor-stated.
18 Sep 2026GDPR evidence addedA GDPR row entered the index with state Vendor-stated.
18 Sep 2026HIPAA evidence addedA HIPAA row entered the index with state Vendor-stated.
18 Sep 2026ISO/IEC 27001 evidence addedA ISO/IEC 27001 row entered the index with state Vendor-stated.
18 Sep 2026PCI DSS evidence addedA PCI DSS row entered the index with state Vendor-stated.
18 Sep 2026SOC 2 evidence addedA SOC 2 row entered the index with state Vendor-stated.
18 Sep 2026Subprocessor added: Amazon Web ServicesAmazon Web Services appeared on the subprocessor list.
18 Sep 2026Subprocessor added: BandwidthBandwidth appeared on the subprocessor list.
18 Sep 2026Subprocessor added: Baseten Labs Inc.Baseten Labs Inc. appeared on the subprocessor list.
18 Sep 2026Subprocessor added: DatabricksDatabricks appeared on the subprocessor list.