- Kind
- Listing
- Issued or listed
- 2 Jul 2019
- Scope
- Information Collected
Information We Collect Directly From You. We respect your concerns regarding privacy. Our Sites and Services do not collect personally identifiable information about you unless you expressly provide such information. We may collect personal information in the following instances:
• If you want to request information, we will ask for your email address to provide you that information.
• If you want a quote, we collect your name, company name, company email, job title and phone number.
• If you want to buy a product through the Site, we use Shopify to process the order, and will collect billing and shipping details, including your name, address, company name and phone number. You will also be asked for credit card information in order to complete your purchase.
• If you submit a support request through the Sites, we will collect your name, email address, phone number, department and information on your support request.
• If you are using our Kaptivo SaaS product, you will need to provide us your company name and email address to create an account.
Information We Collect Automatically. We may automatically collect the following information about your use of our Sites or Services through cookies and other technologies: your domain name; your browser type and operating system; web pages you view; links you click; your IP address; your mobile device ID; the length of time you visit our Sites or Services; and the referring URL, or the webpage that led you to our Sites. We may combine this information with other information that we have collected about you, including, where applicable, your user name, name, and other personal information. Please see the section “Cookies and Other Tracking Mechanisms” below for more information.
Use of Your Information
We use your information, including your personal information, for the following purposes:
• To provide our Sites and Services to you, to communicate with you about your use of our Sites and Services, to authenticate users, to respond to your inquiries, to fulfill your orders, and for other customer service purposes.
• To process and transmit the content that you elect to share through the Sites and Services.
• To tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using our Sites or Services.
• For marketing and promotional purposes. For example, if you complete the Request Info form on our Sites, we may use your email address, to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you (you can unsubscribe from such communications at any time as noted in the Your Rights and Choices section). We also may use the information that we learn about you to assist us in advertising our Sites, Services and related services on third party websites.
• To better understand how users access and use our Sites and Services, both on an aggregated and individualized basis, in order to improve our Sites and Services and respond to user desires and preferences, and for other research and analytical purposes.