- Kind
- Listing
- Issued or listed
- 29 Mar 2019
- Scope
- Information We Collect or Receive
We collect or receive the following types of personal information (i.e., information that might individually identify a specific person) for our business when we have an appropriate basis:
Information You Voluntarily Choose to Provide
Contact information (e.g., name, business phone number, business email address, billing address, etc.), that customers and potential customers give to us so we can contact them with information about our products and services, and so we can provide these products and services when contracted to do so.
Information Collected When You Use Our Website
We are the sole owners of the information collected on this website (the “Site”). We collect information you voluntarily give us via email or from other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you regarding the reason you contacted us.
Unless you ask us not to, we may contact you via email in the future to tell you about new products or services or changes to this Policy.
We receive personal information from Site visitors who submit information directly, such as when they inquire about our services, register to use Site features or receive information, or register for webinars and other events. Such information typically includes name, title, address, phone number, fax number, and e-mail address. If you apply for a job in response to one (1) of the career opportunities on our Site, you will be submitting information to our service provider’s website subject to their privacy policy.
MercuryGate may also collect or receive information about how individuals access this Site. This information may include internet protocol (IP) addresses (or the DNS name associated with it) of the individual's device, the web sites the user visited immediately prior to and upon exiting this Site, and the browser software the individual is using to access this Site. This information is used in to administer our systems and this Site, and to make improvements to and protect this Site.
MercuryGate may use cookies and other technologies on this Site to enhance or improve user experience, including customization of content. A cookie is usually text data a website transfers to the individual's browser from a web server that is stored on the individual's device. Cookies can be utilized to help us provide you with information targeted to your interests, based upon your prior browsing on this Site.
Information Collected When You Use Our Products
With a MercuryGate account, you can sign in to MercuryGate products/services, as well as those of select MercuryGate partners. Personal information associated with your MercuryGate account includes credentials, device and usage data, name and contact information, information about your interactions with MercuryGate, and partner products.
To enable personalization and consistent experiences across products and devices for your MercuryGate accounts, we track and use visitor and account data. Visitor data includes name, email, role, permissions, business title, location, IP address, first login date, and visitor actions (e.g., saw a webinar, received an email, downloaded a whitepaper, etc.). Account data includes account name, location, industry, size, assigned contacts, and activity (e.g., reports downloaded, data exports, feature usage).
Information Related to Drivers
MercuryGate, operating as a transportation manager, may receive very limited personal information related to drivers. MercuryGate processes that data in the performance of services for and under the direction of our customers. We process this personal information to fulfill our contractual obligations to our customers and premised on the same legal basis they identified to you—such as your consent or fulfilling a contract with you. Personally identifiable information (PII) is only used for MercuryGate Fleet customer’s carrier management.
We do not share personal information with any third party, except as necessary to operate our business, fulfill a customer’s request, as required by law, or as set forth in this Policy. If it is necessary to share personal information with third parties, we ensure the third party has appropriate privacy practices in place.