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Mouseflow
GDPR evidence
Improve UX and conversions with website behavior analytics! Use session replay, heatmaps, and feedback to improve website user
Vendor-statedMouseflow and GDPR
Mouseflow states it holds a data processing agreement. CertReports captured this on 30 Sep 2026 from its trust centre (Vanta); it is a vendor statement, not an independent confirmation.
Evidence
Vendor-statedVendor states GDPR on its trust centre
as of 30 Sep 2026 · confidence 90%VerifiedActive: EU-US Certification, SW-US Certification, UK Extension Certification
as of 2 Nov 2026 · confidence 100%- Kind
- Listing
- Issued or listed
- 12 Feb 2018
- Expires or valid through
- 10 Aug 2027
- Scope
- Mouseflow processes information from its (i) customer's, (ii) prospective customer's and its (iii) own personnel. Mouseflow acts both as a Data Controller and a Joint Controller and processes Personal Data from the above-mentioned personnel in order to provide, operate or offer the Mouseflow software as a service to its customers or prospective customers. All Mouseflow employees who handle Personal Data may access and use Personal Data only if they are authorized and for the purpose for which they are authorized. They are also required to comply with the DPF Principles stated in the Mouseflow DPF Policy. The purpose of processing Personal Data related to the above-mentioned Data Subjects by Mouseflow is the following: a. Administrative related tasks such as, without being limited to, remitting invoices, effecting payments, sending communication, offering its customers or prospective customers support. b. Marketing related tasks such as, without being limited to, sending information about new products, partnerships, offering services, customers and/or prospective customers engagement. c. Legal related tasks, in case Mouseflow is obligated by applicable law to keep information about their customers, personnel and/or prospective customers. Mouseflow collects click, mouse movement, scroll, form fill, navigation, and other meta data associated with sessions on a website. Mouseflow only discloses Personal Data to third parties if: they act as agents, consultants, and contractors to perform tasks on behalf of and under Mouseflow’s instructions, or otherwise stipulated in the Mouseflow Contracts, in this Policy or in the Mouseflow General Privacy Policy (e.g.: a data storage third-party vendor); obliged by applicable laws or in response to a lawful request by public authorities, including a court order or to meet national security or law enforcement requirements, or; consented by the Data Subject. Please see https://mouseflow.com/legal/company/privacy-framework/
| Source | Captured | Quote | Links |
|---|---|---|---|
Data Privacy Framework list Official registry · HTTP 200 | 2 Nov 2026 | Mouseflow, Inc: Active: EU-US Certification, SW-US Certification, UK Extension Certification | Live pagesha256 759c43224b |
What GDPR means, and what it does not
"GDPR compliant" is a claim, not a certification. The verifiable facts are a public DPA, SCC usage, an EU representative, data residency options and a Data Privacy Framework listing.
Read the GDPR guide and browse all vendors with evidenceQuestions buyers ask
Is Mouseflow GDPR compliant?
There is no GDPR certification in general use. The verifiable facts are a public data processing agreement, standard contractual clauses, an EU representative and a Data Privacy Framework listing. See the legal artefacts and the DPF row on this page, each with its capture date.
How does CertReports verify this?
Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.
Change history
- 18 Sep 2026GDPR evidence addedA GDPR row entered the index with state Vendor-stated.
- 18 Sep 2026Subprocessor added: DoiT Multi-Cloud Sverige International ABDoiT Multi-Cloud Sverige International AB appeared on the subprocessor list.
- 18 Sep 2026Subprocessor added: Google Cloud PlatformGoogle Cloud Platform appeared on the subprocessor list.
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