Due diligence before engaging a provider
An established process is implemented for engaging third-party service providers, including proper due diligence before engagement.
Independent security assurance
Evidence foundA current SOC 2 report or ISO/IEC 27001 certificate is the usual evidence that a supplier operates appropriate security measures.
- SOC 2Vendor states SOC 2 Type II Engagement Letter on its trust centreas of 21 Sep 2026
- ISO/IEC 27001Vendor states ISO 27001:2022 (Google Cloud) on its trust centreas of 21 Sep 2026
- ISO certificate"ISO 27001 Certificate (Google Cloud)" on the trust centreas of 21 Sep 2026
- SOC 2 report"Mouseflow - Type 2 SOC 2 - Confirmation of Engagement" on the trust centreas of 21 Sep 2026
Current PCI DSS validation
Evidence foundA current registry listing or attestation of compliance (AOC) shows the provider’s PCI DSS status for the year.
- PCI DSSVendor states PCI DSS on its trust centreas of 21 Sep 2026
- PCI DSS attestation of compliance"Mouseflow PCI Attestation of Compliance" on the trust centreas of 21 Sep 2026
- PCI DSS attestation of compliance"PCI & ASV Executive Report" on the trust centreas of 21 Sep 2026