- Kind
- Listing
- Issued or listed
- 7 Feb 2020
- Scope
- Websites. We may collect any personal information that you choose to send to us or provide to us, for example, on our “Contact Us,” “Request a Trial” or similar online form. If you contact us through our websites, we will keep a record of our correspondence. We will use the personal information we collect:
• To administer our websites, our events and for internal operations, including troubleshooting, data analysis, testing, statistical and survey purposes
• To improve our websites to ensure that content is presented in the
most effective manner for you and for your computer
• As part of our efforts to keep our websites safe and secure.
Our legitimate interest in this situation lies in ascertaining the number and type of visitors on our website, as well as understanding the use made of it and any potential issues to be resolved. As the information processed does not identify you, the processing in this specific situation does not materially impact your rights, freedom or interests. This information can be retained for up to 36 months from your last action on our website.
Services. When you use our services, we collect personal information, such as names, e-mail addresses, postal addresses, phone numbers, and job titles, in order to provide you with the services. We also collect information related to the actions you have taken in our applications. We may use the personal information we collect from you when contacting us, when enquiring about using our services, or from our customers and their users in connection with the services we provide for a range of reasons, including:
• For purposes made clear to you at the time you submit your personal information – for example, to fulfill your request for a trial, to provide you with access to one of our webinar’s or whitepaper’s or to provide you with information you have requested about our services;
• To set up a user account
• Provide, operate and maintain the services
• Process and complete transactions, and send related information, including transaction confirmations and invoices
• Manage our customers’ use of the services, respond to enquiries and comments and provide customer service and support
• Send customers technical alerts, updates, security notifications, and administrative communications;
• Investigate and prevent fraudulent activities, unauthorized access to the services, and other illegal activities; and
• For any other purposes about which we notify customers and users.
Job applicants; Users who become employees. When you apply for a job with us, we may process the personal data necessary to assess your suitability for the job you apply for. The data collected may include identity and contact details, previous experience, education and references. Depending on stage of the recruiting process, other information may be required such as criminal records. This information is necessary for us to decide if we want to hire you and to enter into an employment contract with you. If your application is unsuccessful, the data will be retained for 1 year from the end of the recruitment process. If the application is successful, the data, as well as additional human resources data, will be retained for at least the period of employment. In this case, your employee file will be retained for 6 years from the end of employment.
We do not rent or sell personal information. We may share and disclose information, including personal information in limited circumstances:
Vendors, consultants and other service providers performing services on our behalf such as processing and storage. Business transfers. Omni companies. We do not otherwise reveal personal information to third-parties for their independent use unless: you request or authorize it, to comply with the law, to address emergencies or force majeure/acts of God, to address disputes, claims, or to persons demonstrating legal authority to act on your behalf.