Parahelp

Security and trust center evidence

Build an AI support agent that securely uses all your tools

parahelp.com AI assistantsLast verified 21 Sep 2026

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SOC 2Vendor-stated

GDPRVendor-stated

Parahelp has 2 vendor-stated rows in the CertReports index, last verified 21 Sep 2026. The strongest row is SOC 2: Vendor states SOC 2 on its trust centre. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

As of 21 Sep 2026, CertReports holds 2 vendor-stated rows for Parahelp, drawn from its trust centre (Vanta). Parahelp states on its trust centre that it holds a SOC 2 Type II report and a data processing agreement, captured 21 Sep 2026; these are vendor statements, not independent confirmations. No public evidence was found for ISO/IEC 27001, HIPAA, PCI DSS and FedRAMP as of 21 Sep 2026; that is a gap in the public record, not a finding of non-coverage, and the vendor can supply it under NDA.

SOC 2: Vendor states SOC 2 on its trust centre, vendor-stated as of 21 Sep 2026
GDPR: Vendor states GDPR on its trust centre, vendor-stated as of 21 Sep 2026

Facts only, each dated; nothing here is inferred, scored or advised.

Among ai assistants vendors

0verified rows

Category median 0, across 29 indexed ai assistants vendors. Parahelp has no registry-verified row yet, like 55 percent of them; its evidence is vendor-stated or reported.

ai support agentconversational aicustomer support automationticket resolution

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Compliance grid

No public evidence yet for HIPAA, FedRAMP, PCI DSS, ISO 27001, CSA STAR, Cyber Essentials, ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

Subprocessor list

Public · 23 subprocessors listed on the trust centre · as of 21 Sep 2026

Open

AI and data use policy

On request · Listed on the trust centre as "AI Model Governance and Risk Management Policy" · as of 21 Sep 2026

Open

Subprocessors (23)

AnthropicAI model inference · US
BA
BasetenAI model inference · US
BR
BraintrustModel evaluation and experimentation · US
CloudflareFallback container hosting provider · US
CohereEmbedding + reranking backend for knowledge/ticket search relevance · US
GithubSource code hosting and CI/CD · US
Google Cloud (Gemini)AI model inference · US
HashiCorpSecrets manager · US
MO
ModalAI infrastructure · US
OpenAIAI model inference · US
OP
OpenRouterUnified API access to third-party AI models · US
PC
Pierre Computer CompanyCode hosting and version control · US
PlanetScaleTransactional SQL database (via Prisma) to store and query core app data · US
RailwayHost and run deployable services (API, background worker, workflow engine/dashboard, and autoscaler) as infrastructure. · US
RetoolInternal administrative tooling · US
SentryError monitoring and logging · US
SlackCustomer support communications · US
StripeBilling and payment processing · EU and US
TogetherAI model inference · US
TU
TurboPufferVector search infrastructure · US
VantaSecurity
VercelDeploy and host web frontends · US
WO
WorkOSAuthentication and identity management · US