QLess
Security and trust center evidence
QLess streamlines queues, reduces wait times, and enhances customer experiences with smart queue management
Summary
QLess has 4 vendor-stated rows, and 1 expired in the CertReports index, last verified 2 Nov 2026. The strongest row is HIPAA: Vendor displays a HIPAA badge on its trust centre (claim; BAA availability not yet captured). This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.
Reviewer brief
As of 2 Nov 2026, CertReports holds 4 vendor-stated rows and 1 expired row for QLess, drawn from its trust centre (Vanta) and the Data Privacy Framework list. QLess states on its trust centre that it holds that it will sign a business associate agreement, a SOC 2 Type II report, a data processing agreement and an CCPA / CPRA privacy notice, captured 21 Sep 2026; these are vendor statements, not independent confirmations. QLess previously appeared with EU-US Data Privacy Framework evidence, but the listing is no longer active and CertReports found no renewal as of 2 Nov 2026. No public evidence was found for ISO/IEC 27001, PCI DSS and FedRAMP as of 2 Nov 2026; that is a gap in the public record, not a finding of non-coverage, and the vendor can supply it under NDA.
- HIPAA: Vendor displays a HIPAA badge on its trust centre (claim; BAA availability not yet captured), vendor-stated as of 21 Sep 2026
- SOC 2: Vendor states SOC 2 on its trust centre, vendor-stated as of 21 Sep 2026
- EU-US Data Privacy Framework: Inactive, expired as of 2 Nov 2026
Facts only, each dated; nothing here is inferred, scored or advised.
Among scheduling vendors
0verified rows
Category median 0, across 44 indexed scheduling vendors. QLess has no registry-verified row yet, like 57 percent of them; its evidence is vendor-stated or reported.
appointment schedulingcustomer experiencequeue managementvirtual queuingwait time management
Compliance grid
- HIPAAVendor-stated
Vendor displays a HIPAA badge on its trust centre (claim; BAA availability not yet captured)
as of 21 Sep 20262 sources
SOC 2Vendor-statedVendor states SOC 2 on its trust centre
as of 21 Sep 20262 sources- GDPRVendor-stated
Vendor states GDPR on its trust centre
as of 21 Sep 20262 sources
EU-US Data Privacy FrameworkExpiredInactive
as of 2 Nov 20261 source- CCPA / CPRAVendor-stated
Vendor states CCPA on its trust centre
as of 21 Sep 20262 sources
Legal artefacts
Subprocessors (9)
Amazon Web ServicesCloud provider- Datadogdatadoghq.com
GitHubgithub.com
Google Workspacegoogle.com- JamfIT
Jiraatlassian.com
Slackslack.com
TrelloCollaboration
Vantavanta.com
Change history
- 18 Sep 2026CCPA / CPRA evidence addedA CCPA / CPRA row entered the index with state Vendor-stated.
- 18 Sep 2026GDPR evidence addedA GDPR row entered the index with state Vendor-stated.
- 18 Sep 2026HIPAA evidence addedA HIPAA row entered the index with state Vendor-stated.
- 18 Sep 2026SOC 2 evidence addedA SOC 2 row entered the index with state Vendor-stated.
- 18 Sep 2026Subprocessor added: Amazon Web ServicesAmazon Web Services appeared on the subprocessor list.
- 18 Sep 2026Subprocessor added: DatadogDatadog appeared on the subprocessor list.
- 18 Sep 2026Subprocessor added: GitHubGitHub appeared on the subprocessor list.
- 18 Sep 2026Subprocessor added: Google WorkspaceGoogle Workspace appeared on the subprocessor list.
- 18 Sep 2026Subprocessor added: JamfJamf appeared on the subprocessor list.
- 18 Sep 2026Subprocessor added: JiraJira appeared on the subprocessor list.
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Evidence against regulations
All regulations for QLessHow much of each regulation’s vendor requirements QLess’s public evidence reaches.
Reviewing a vendor on public evidence
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