- Kind
- Listing
- Issued or listed
- 27 Nov 2018
- Scope
- We collect information, including personal information, in various ways. As used in Policy, "personal information" means any information that, alone or in combination with other information identifying you as individual, such as your name, postal address and email address.
● We collect information related to individuals who access our products and services, such as our customers’ employees or others authorized by our customers to use our Products. This may include information to provide log-in credentials, to communicate with our customers and for billing and support purposes. This information may include names, email addresses, physical addresses, and phone numbers. For billing purposes, it may also include financial and payment processing information, including transaction information, bank or credit card account information, and authentication information. We also collect information related to individuals’ use of our Products
● We collect information related to persons who we believe might be interested in our Products and media and industry contacts for use in marketing and promotional activity. This information may include names, email addresses, physical addresses, phone numbers, employer, and job title.
● We collect video recordings to detect facial features and emotions of the subjects of those recordings. This may include metadata related to such recordings, such as the location the recording was made. When our technology analyzes these recordings, data related to facial expressions is created and stored, but such data is separated from any personal information by which the subjects could be identified.
● We collect information from visitors to our website, including the pages visited, operating system (OS) running on the device, IP address (which can be used to get your geolocation), access times, browser type and language, how long individuals viewed each page, the devices used when visiting our website, and information from “cookies” (see below)
● We also collect and retain personal information relating to our employees as necessary to run our business and personal information submitted by job applicants.
We use this information:
● to communicate with our customers regarding their use of our Products,
● to provide technical support to our customers,
● to bill our customers
● to provide information and engage in marketing activities regarding our Products,
● to enable use of our Products,
● to improve our Products.
How long do we keep this information?
● Information related to an individual associated with one of our customers is retained while the customer relationship is in place (and to complete any post-termination transactions or wind-down of activities) or until we are advised that the individual is no longer associated with that customer.
● Information related to individuals who are contacted for marketing purposes is retained until they indicate they no longer wish to be contacted (e.g., unsubscribing from email solicitations).
● Information related to individuals may also be deleted when the purpose for which the information was being used no longer exists.
We do not sell or rent personal information to others unless. If necessary to provide with a Product or transaction the customer request, then we may also share personal Information with business partners, service vendors, authorized third-party agents or contractors.
Robbie AI may provide personal information to third parties that act as agents, consultants, and contractors to perform tasks on behalf of and under our instructions. For example, Robbie AI may store such personal information in the facilities operated by third parties. Such third parties must agree to use such Personal Data only for the purposes for which they have been engaged by Robbie AI and they must agree to provide adequate protections for the data