- Kind
- Listing
- Issued or listed
- 20 Sep 2018
- Expires or valid through
- 21 Aug 2027
- Scope
- SG Hosting Inc. (“SG”) has in its possession various types of personal data concerning customers, affiliates, registrants, users, end users, website visitors, participants in events/promotions, and other individuals, which include contact information such as first and last name, name of the legal entity and its legal representative, address, phone number, email address, language preferences, IP address; payment, tax and billing information; information gathered from survey/contest participation; personal data contained in log files, such as clickstream data, IP address, referral URL, exit URL, browser software, operating system; personal data collected through website analytics tools (such as cookies, beacons and other technologies); and any other information provided directly by an individual, such as customer complaints and other communications (including without limitation recordings of tickets, chats and calls), as well as information received from third parties.
SG processes the personal data for the following purposes: to provide, administer, maintain and secure its services (including its network, information systems and the server functionality it operates), to fulfill its obligations under the applicable agreements and terms, including to administer any promotions (co)organized and/or sponsored by SG or any of the companies part of SG Group, to maintain and secure its website, app(s), network, information systems and server functionality it operates, to promote its brand, services and/or app(s), to fulfill its legal obligations (e.g. compliance with court orders, orders/requests issued by competent authorities, applicable legislation, etc.). For other purposes which may not fall under the scope of the above-mentioned purposes SG will obtain the individual’s consent.
SG may share information with third parties as follows:
1. To provide its services and/or app(s), and run its business - SG may engage third-party service providers in the delivery of its services and/or app(s), and also for administrative, billing, tax, compliance and all other purposes related to the management of an individual’s account and SG’s operations. In such cases personal data may be shared with companies part of SiteGround Group, business partners, independent contractors, intermediaries, external consultants, auditors, collaborators, etc. Those third-party service providers include companies that operate in different industries such as fraud detection, technology and software development services, internet information providers, payments and data processors, couriers, providers from the finance, media and communication, internet content and information industries, advertising and marketing, marketing chatbot platforms, technologies, analytics, etc.
2. To resell products and/or services of SG’s contractors (e.g. domain name registrars, SSL certificate providers, etc.) and comply with their applicable rules, regulations, and policies.
3. To comply with the applicable legislation, legal procedures, enforceable requests and/or competent authority requirements; to enforce SG’s terms, defend against claims and protect the rights, property or safety of SG, its customers, affiliated entities, and/or the public as required and/or permitted by law.
4. SG may share information to third parties in connection with any prospective or completed business reorganization, merger, sale of company assets, or acquisition of all or a portion of SG’s business by another entity, or in the unlikely event that SG goes out of business or enters bankruptcy.
5. To comply with the instructions of an individual - SG may share information with third parties with an individual’s explicit consent or at his/her direction.
6. SG may use the services of third-party service providers for reviews (such as Trustpilot, Crazy Egg, etc.) to collect feedback and/or review regarding SG’s services, website, and/or app(s), and/or the experience with SG’s interaction.