No public evidenceSmartDraw Software and GDPR
CertReports found no public GDPR evidence for SmartDraw Software as of unknown date. This does not mean the vendor is non-compliant. It means CertReports found no public evidence at the last check.
Evidence
- Kind
- listing
- Issued or listed
- 9 Jun 2018
- Expires or valid through
- 28 Jan 2027
- Scope
- We use the information we collect and process to provide customers with our online diagramming product ("SmartDraw"), which includes using information to provide security updates, and to improve and personalize experiences. We also use the information to communicate with customers, for example, informing them about their account, new products or services available, security and other types of updates. For example, information may be used to:(a) authenticate identity when a customer registers and with each sign in; (b) notify customers when subscriptions are due to expire, (c) to pre-populate forms, (d) to integrate with third-party storage services, apps and add-ons that customers use; and (e) otherwise as required by law. This processing is necessary for the performance of our agreements we have with customers. Customer Support We use information to respond to customer inquiries, diagnose problems with SmartDraw, assist customers with their diagramming and technical support questions, and to provide other customer care and support services. This processing is necessary for the performance of our agreements we have with customers, as well as to serve our legitimate interest. Product Improvement. We use information for research purposes and to develop and improve SmartDraw, VisualScript and our services, including maintaining and improving the performance of our products, developing and adding new features or capabilities, such as using error reports to improve security features, and using search queries and clicks to improve the relevance of search results. This processing is necessary to serve our legitimate interest. Security, Safety and Dispute Resolution We use information to protect the security and safety of our products and services and our customers, to detect and prevent fraud, to resolve disputes and enforce our agreements. This processing is necessary to serve our legitimate interest. Communication, Marketing and Advertising We use the information we collect to deliver and personalize our communications with customers. For example, we may contact customers by email or other means of electronic communication to inform customers about available updates to SmartDraw including security or software upgrades. This processing is necessary to serve our legitimate interest. Regarding third-party information sharing, we do not share, sell, rent, or trade personal information with third parties for their commercial purposes. We may share information with a limited number of third-party vendors who process it on our behalf to provide or improve our services, and who have agreed to privacy restrictions similar to our own Privacy Policy. Our vendors perform services such as payment processing, network data transmission, content delivery networks, and other services. Customers may also choose to use third-party storage services, and third-party apps and extensions where information may be shared. Information may also be transferred in connection with a business transition such as a merger, acquisition, restructuring, spin-off or other divestiture, insolvency, or asset sale involving the Company and its affiliates. SmartDraw gives customers the option to share documents. Customers may share these files privately with others they specifically select, or make them public and post them on social media sites. The decision to keep files private, to share files with others, or to make them public is entirely the customer’s choice.
| Source | Captured | Quote | Links |
|---|---|---|---|
Data Privacy Framework list Official registry · HTTP 200 | 17 Sep 2026 | SmartDraw Software, LLC: Active: EU-US Certification, SW-US Certification, UK Extension Certification | Live pagesha256 05269d5c34 |
What GDPR means, and what it does not
"GDPR compliant" is a claim, not a certification. The verifiable facts are a public DPA, SCC usage, an EU representative, data residency options and a Data Privacy Framework listing.
Read the GDPR guide and browse all vendors with evidenceQuestions buyers ask
Is SmartDraw Software GDPR compliant?
There is no GDPR certification in general use. The verifiable facts are a public data processing agreement, standard contractual clauses, an EU representative and a Data Privacy Framework listing. See the legal artefacts and the DPF row on this page, each with its capture date.
How does CertReports verify this?
Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.
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