SugarAI Software

Security and trust center evidence

SugarAI (formerly SugarCRM) helps sellers sell by spotting issues and opportunities hiding in CRM and ERP data, then presenting them as

sugarai.com CRMLast verified 2 Nov 2026

Vendor website Are you SugarAI Software?

DPFVerified

SugarAI Software has 1 registry-verified row in the CertReports index, last verified 2 Nov 2026. The strongest row is EU-US Data Privacy Framework: Active: EU-US Certification, SW-US Certification, UK Extension Certification. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

As of 2 Nov 2026, CertReports holds 1 registry-verified row for SugarAI Software, drawn from the Data Privacy Framework list. SugarAI Software is listed in the Data Privacy Framework list for EU-US Data Privacy Framework (Active: EU-US Certification, SW-US Certification, UK Extension Certification), dated 16 Nov 2016. No public evidence was found for SOC 2, ISO/IEC 27001, HIPAA and GDPR as of 2 Nov 2026; that is a gap in the public record, not a finding of non-coverage, and the vendor can supply it under NDA.

EU-US Data Privacy Framework: Active: EU-US Certification, SW-US Certification, UK Extension Certification, verified as of 2 Nov 2026

Facts only, each dated; nothing here is inferred, scored or advised.

Among crm vendors

1verified rows

Category median 0.5, across 44 indexed crm vendors. SugarAI Software has more verified rows than 50 percent of them.

crmerp integrationrevenue intelligencesales intelligence

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Compliance grid

EU-US Data Privacy FrameworkVerified
Active: EU-US Certification, SW-US Certification, UK Extension Certification
as of 2 Nov 2026
2 sources

No public evidence yet for HIPAA, SOC 2, GDPR, FedRAMP, PCI DSS, ISO 27001, CSA STAR, Cyber Essentials, ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this.

Subprocessors

No subprocessor list captured yet.

Change history

29 Sep 2026EU-US Data Privacy Framework state changedState moved from Expired to Verified.
18 Sep 2026First indexed by CertReports1 evidence row across 1 framework entered the index.