- Kind
- Listing
- Issued or listed
- 2 Feb 2019
- Scope
- Types of Personal Information
Theta Lake collects personal information in support of its product and services. This information may be collected from multiple sources, when you register and create your account, when you visit our website, if you request information form us through our contact form, when you contact us for help, when interacting as a customer or prospective customer, received from our partners or third party suppliers or when you attend conferences or webinars Theta Lake restricts use of this information to providing the service for which the customer has chosen.
The type of information that Theta Lake’s collects depends on the type of interaction, this information may include Contact and Log-in Information (name, employer, job title, email address, phone number, user name and passwords), Computer Information (IP address, browser, device), payment information, product and services selection and other things that identify you.
If you decline to provide your personal information or ask us to delete it, we may be unable to continue to provide or support our products or services.
Use of your Personal Information
Theta Lake may use this information to:
• Deliver products or services, including software updates
• Provide customer support and manage customer relationship such as billing, service related information, technical notices
• Understand your interest and preferences in our products, services or content
• Operate and improve our operations, systems, products, and services
• Manage our business
• Communicate with you by email, postal mail, telephone or mobile devices around promotions, upcoming events, and news about products and services offered by Theta Lake and our selected partners;
• Enforce our terms and conditions
Information we Process for Legitimate Business Purposes
We may process information on the basis there is a legitimate interest, either to you or to us, of doing so. Where we process your information on this basis, we do after having given careful consideration to consequences. One of the instances below must apply for us to process your personal information
• Provide our responsibilities as outlined in our contract and to provide services, support and tools to you
• Record-keeping for the proper and necessary administration of our business
• Responding to unsolicited communication from you to which we believe you would expect a response
• Protecting and asserting the legal rights of any party
• Protecting your interests where we believe we have a duty to do so
• You have given consent to use your personal information, which may be withdrawn by opting out
Third Party Data
Theta Lake has relationships with third parties and may receive Personal Data from such third parties. Theta Lake protects Personal Data obtained from third parties in accordance with the policies described in this Privacy Policy. Third party sources can include the following:
• Channel Partners (including referral partners, distributors, resellers, third party sales agents, marketing companies, advertising agents and managed service providers) who supply us with data in order to help establish an account and provide services
• Business partners that we engage with for joint marketing activities
• Companies that provide services for our website, such as analytics and marketing