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Tidio

GDPR evidence

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tidio.comCustomer supportLast verified 3 Nov 2026
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GDPR mark, CertReports state Vendor-stated as of 3 Nov 2026Vendor-stated

Tidio and GDPR

Tidio states it holds a data processing agreement. CertReports captured this on 3 Nov 2026 from its trust centre (Drata); it is a vendor statement, not an independent confirmation.

Evidence

Vendor-statedVendor states GDPR on its trust centre
as of 3 Nov 2026 · confidence 80%
SourceCapturedQuoteLinks
Tidio trust centre (Drata)
Vendor trust centre · HTTP 200
3 Nov 2026GDPR
Live page Snapshotsha256 fe6823ce15
Tidio trust centre (Drata)
Vendor trust centre · HTTP 200
2 Nov 2026GDPR
Live page Snapshotsha256 d7ae2bf8a1
Tidio trust centre (Drata)
Vendor trust centre · HTTP 200
31 Oct 2026GDPR
Live page Snapshotsha256 6284164c24
Tidio trust centre (Drata)
Vendor trust centre · HTTP 200
29 Oct 2026GDPR
Live page Snapshotsha256 e30d896ccc
Tidio trust centre (Drata)
Vendor trust centre · HTTP 200
27 Oct 2026GDPR
Live page Snapshotsha256 2e42772087
Tidio trust centre (Drata)
Vendor trust centre · HTTP 200
25 Oct 2026GDPR
Live page Snapshotsha256 c26e0ea3d6
Tidio trust centre (Drata)
Vendor trust centre · HTTP 200
23 Oct 2026GDPR
Live page Snapshotsha256 7db8e61d2f
Tidio trust centre (Drata)
Vendor trust centre · HTTP 200
21 Oct 2026GDPR
Live page Snapshotsha256 bc5f18af8e
Tidio trust centre (Drata)
Vendor trust centre · HTTP 200
19 Oct 2026GDPR
Live page Snapshotsha256 1a7fe2f766
Tidio trust centre (Drata)
Vendor trust centre · HTTP 200
17 Oct 2026GDPR
Live page Snapshotsha256 5cb650075a
Tidio trust centre (Drata)
Vendor trust centre · HTTP 200
15 Oct 2026GDPR
Live page Snapshotsha256 edc010c5e8
Tidio trust centre (Drata)
Vendor trust centre · HTTP 200
13 Oct 2026GDPR
Live page Snapshotsha256 d642e47f27
Tidio trust centre (Drata)
Vendor trust centre · HTTP 200
11 Oct 2026GDPR
Live page Snapshotsha256 aa507aae81
Tidio trust centre (Drata)
Vendor trust centre · HTTP 200
9 Oct 2026GDPR
Live page Snapshotsha256 d9313c7946
Tidio trust centre (Drata)
Vendor trust centre · HTTP 200
7 Oct 2026GDPR
Live page Snapshotsha256 fa42c21a31
Tidio trust centre (Drata)
Vendor trust centre · HTTP 200
5 Oct 2026GDPR
Live page Snapshotsha256 06dbc2ae1d
Tidio trust centre (Drata)
Vendor trust centre · HTTP 200
3 Oct 2026GDPR
Live page Snapshotsha256 4d4eea4835
Tidio trust centre (Drata)
Vendor trust centre · HTTP 200
1 Oct 2026GDPR
Live page Snapshotsha256 d728e2ef0a
Tidio trust centre (Drata)
Vendor trust centre · HTTP 200
29 Sep 2026GDPR
Live page Snapshotsha256 ae5d78c071
Tidio trust centre (Drata)
Vendor trust centre · HTTP 200
27 Sep 2026GDPR
Live page Snapshotsha256 db7d2cc18b
Tidio trust centre (Drata)
Vendor trust centre · HTTP 200
25 Sep 2026GDPR
Live page Snapshotsha256 6770787f69
Tidio trust centre (Drata)
Vendor trust centre · HTTP 200
21 Sep 2026GDPR
Live page Snapshotsha256 8ad0df38c5
Tidio trust centre (Drata)
Vendor trust centre · HTTP 200
18 Sep 2026GDPR
Live page Snapshotsha256 f2634bd81b
This is wrong
VerifiedActive: EU-US Certification, SW-US Certification, UK Extension Certification
as of 2 Nov 2026 · confidence 100%
Kind
Listing
Issued or listed
30 Jan 2019
Expires or valid through
15 Sep 2027
Scope
Tidio LLC collects and processes personal data primarily to provide and enhance its services, ensure secure and reliable performance, and continually improve the functionality and quality of its offerings. Personal data and related user information are gathered to facilitate user registration, provide access to Tidio LLC’s products and services, and ensure an optimal user experience. Processing of HR Information Notice In addition to its service-related purposes, Tidio LLC may collect and process personal data related to employees, job applicants, and other individuals for human resources (HR) purposes. This includes information necessary for recruitment, hiring, employee administration, payroll processing, performance management, and compliance with employment laws. Such HR-related personal data is collected and handled in accordance with applicable data privacy laws, and Tidio LLC ensures this information is managed securely and used solely for legitimate HR and employment-related purposes. Tidio LLC is committed to respecting and protecting user and employee privacy by following robust data security practices, maintaining transparency, and adhering to applicable privacy regulations. Personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF is processed to operate and support Tidio’s services, including service and website hosting, data storage, ICT support, marketing analytics, website analytics, social media activities, and payment processing. Depending on activities described in Section III, the data may include customer/client data and website/visitor data, and—where applicable—HR data. Categories of recipients. Personal data may be disclosed to other companies and service providers that perform business operations on Tidio’s behalf, including: • Website hosting providers • Subjects involved in storing data for us • Entities providing ICT services • Social media providers (e.g., Facebook Ireland Ltd., LinkedIn Ireland Unlimited Company, Twitter Inc.) • CRM (HubSpot) • Payment processing (Stripe) • Website analytics (Google Analytics, Amplitude) These companies and service providers may participate in the processing of personal data only to the extent necessary to perform services for Tidio.
SourceCapturedQuoteLinks
Data Privacy Framework list
Official registry · HTTP 200
2 Nov 2026Tidio LLC: Active: EU-US Certification, SW-US Certification, UK Extension Certification
Live pagesha256 26bbc0ab56
Data Privacy Framework list
Official registry · HTTP 200
17 Sep 2026Tidio LLC: Inactive
Live pagesha256 38bc7ef4fd
This is wrong
What GDPR means, and what it does not

"GDPR compliant" is a claim, not a certification. The verifiable facts are a public DPA, SCC usage, an EU representative, data residency options and a Data Privacy Framework listing.

Read the GDPR guide and browse all vendors with evidence

Questions buyers ask

Is Tidio GDPR compliant?

There is no GDPR certification in general use. The verifiable facts are a public data processing agreement, standard contractual clauses, an EU representative and a Data Privacy Framework listing. See the legal artefacts and the DPF row on this page, each with its capture date.

How does CertReports verify this?

Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.

Change history

  1. 18 Sep 2026GDPR evidence addedA GDPR row entered the index with state Vendor-stated.

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