Tidio
Security and trust center evidence
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Summary
Tidio has 1 registry-verified row and 3 vendor-stated rows in the CertReports index, last verified 3 Nov 2026. The strongest row is SOC 2: Vendor states SOC 2 Type 2 on its trust centre. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.
Reviewer brief
Tidio states on its trust centre that it holds a SOC 2 Type II report, as of 3 Oct 2026. Tidio states on its trust centre that it complies with GDPR, as of 3 Oct 2026. Tidio is listed in the EU-US Data Privacy Framework registry as active for EU-US Certification, SW-US Certification, and UK Extension Certification, issued 30 Jan 2019 and expiring 15 Sep 2027, as of 29 Sep 2026. Tidio states on its trust centre that it complies with CCPA / CPRA, as of 3 Oct 2026. No public evidence found for PCI DSS, as of 3 Oct 2026.
- SOC 2: states on its trust centre that it holds a SOC 2 Type II report (as of 3 Oct 2026).
- EU-US Data Privacy Framework: listed in the registry, active EU-US/SW-US/UK Extension Certification, expires 15 Sep 2027 (as of 29 Sep 2026).
- GDPR and CCPA / CPRA: states on its trust centre that it complies (as of 3 Oct 2026).
Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 3 Oct 2026; it is regenerated whenever a row changes.
Among customer support vendors
1verified rows
Category median 1, across 110 indexed customer support vendors. Tidio has more verified rows than 36 percent of them.
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SOC 2Vendor-statedVendor states SOC 2 Type 2 on its trust centre
as of 3 Nov 202623 sources
GDPRVendor-statedVendor states GDPR on its trust centre
as of 3 Nov 202623 sources
EU-US Data Privacy FrameworkVerifiedActive: EU-US Certification, SW-US Certification, UK Extension Certification
as of 2 Nov 20262 sources
CCPA / CPRAVendor-statedVendor states CCPA on its trust centre
as of 3 Nov 202623 sources
Legal artefacts
Subprocessors
No subprocessor list captured yet.
Security profile
- Pen test cadence
- annual
Displayed as a security profile from public statements, not as attestations, as of 3 Nov 2026.
Change history
- 29 Sep 2026EU-US Data Privacy Framework state changedState moved from Expired to Verified.
- 18 Sep 2026CCPA / CPRA evidence addedA CCPA / CPRA row entered the index with state Vendor-stated.
- 18 Sep 2026GDPR evidence addedA GDPR row entered the index with state Vendor-stated.
- 18 Sep 2026SOC 2 evidence addedA SOC 2 row entered the index with state Vendor-stated.
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Evidence against regulations
All regulations for TidioHow much of each regulation’s vendor requirements Tidio’s public evidence reaches.
Reviewing a vendor on public evidence
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