- Kind
- Listing
- Issued or listed
- 30 Jul 2020
- Scope
- 1. Personal Information UCloud Collect
When customers are using UCloud Services, UCloud will collect customers personal information. UCloud collected customers personal information with legal basis and purposes, such as with customers consent, necessity to enter into and perform contracts, compliance with legal obligation, and any other purpose listed in the applicable laws. UCloud collected customers personal information by the following approaches:
Customers give some of customers personal information directly to us, when customers create or modify customers UCloud account, contact to us, and purchase UCloud Services.
Other personal information is collected automatic by us, when customers visit, interact with or use UCloud Services (including when customers use customers computer or other device), or contact us.
Depend on the scope of customers interaction with UCloud Services, the categories of personal information UCloud collected include:
Contact information: Name, Email address, Phone number, and other similar contact information
Identity information: Information regarding identify, such as passport, drive license, or other government-issued identification information
Credentials: Usernames, passwords, and other authentication and security credential information
Payment information: Credit card, bank account information, and other payment information
Demographic information: Age, gender, country, and preferred language
Internet or other similar network activity: Internet Protocol (IP), browsing history, search and commands history, and other interaction history
Computer and device information: Such as device, application, or browser type and version, browser plug-in type and version, operating system, location or time zone setting
Cookies information (See “Cookies” in this Privacy Statement)
2. How UCloud Use Personal Information
In order to operate, offer and improve UCloud Services, UCloud need to collect and process customers personal information. The purposes of collecting and processing are as follows:
Offer UCloud Services: UCloud use customers personal information to operate, and deliver UCloud Services, as UCloudll as process related transactions, including registrations, subscriptions, purchases, and payments.
Measure, Support and Improve UCloud Services: UCloud collect and process customers personal information to measure the usage, analyze the performance, fix the error, offer the support, improve and develop UCloud Services.
Comply with Legal Obligations: UCloud collect and process personal information as required by applicable law and regulation. e.g. Collecting age to ensure the compliance with the obligation to protect children’s privacy.
Communicate with Customers: UCloud use customers personal information to contact with customers and respond to customers request.
Advertising: UCloud use customers personal information to introduce UCloud Services (See “Advertising” in this Privacy Statement).
Other Purpose UCloud Seek Customers Consent: If UCloud use customers personal information for any other purposes that are not listed in this Privacy Statement, UCloud will ask for customers consent before UCloud use it for the new purposes.